At bjb, we pride ourselves on delivering a first class service, but don't just take our word for it. Our previous buyers and sellers have demonstrated it with their customer service ratings at The ESTAS.
The ESTAS are the Oscars of the Estate Agency industry. They are unique because shortlisted and winning firms are selected purely on ratings from customers. This year we won a further 8 ESTAS awards to add to the 16 awards won over the past 3 years.
For the third year in succession, we were winners in the National Best Agency Group in the UK (6 -20 offices). Our Sandbach Office won the Gold Award as the Best in the North West (Cheshire), Telford; Gold for West Midlands (Herefordshire, Shropshire & Worcester), and best in County.
Bronze Awards for North West (Cheshire) went to Nantwich, Longton also picked up a Bronze for West Midlands (Staffordshire & Warwickshire).
2017 was the first year Lettings made an appearance, and we were delighted to receive 3 Awards as voted by Landlords, they were; Gold for Macclesfield North West (Cheshire), Bronze for Telford West Midlands (Herefordshire, Staffordshire & Worcestershire) and Bronze for Newcastle u Lyme, West Midlands (Staffordshire, Warwickshire).
As the ESTAS are based only on customer rating for service and overall experience, simply entering the awards requires confidence in our performance. To have received 24 ESTAS Awards in the last 4 years is a testament to our hardworking, dedicated team. It is also your independent guarantee of the highest levels of customer satisfaction and outstanding service.