We do our best to provide an exceptional service, but this is where we hand over to our customers and let them tell you what we have done for them and how we have performed.
Butters John Bee couldn't have been more helpful or professional. Emma Spanton did her utmost in ensuring a swift sale but was very knowledgeable in answering questions and guiding us as we proceeded with the sake. Thanks again
Buying a house is stressful at the best of times, and to find someone who understood this and you felt was on your side is very comforting. Whenever I dealt with Jackie I felt supported, she was very thorough, showed empathy, and great communication, right from negotiation to completing, in short I trusted her. Thank you and well done.
Mr Brian Higgins
BJB were amazing, Pippa Stickler, Sales Manager kept me informed throughout the whole process, she was amazing!! Our house sold within 3 weeks due to the fantastic photos, fully fact finding the viewers in order to understand their situation and following up calls and providing timely and comprehensive feedback. I recommended BJB and a friend put her house on the market with BJB on the strength of my recommendation and has sold her house within weeks HIGHLY RECOMMENDED
Very professional from start to finish. Turned out all the stops to help when we were having a few gremlins in the proceedings! Would highly recommend.
The whole team at BJB have made the selling of my late mother’s home totally painless. They were recommended to us by our solicitors and I have to say they were brilliant throughout. We were fully advised at all stages of the process and we would fully endorse them to anyone wanting a totally professional, efficient and friendly assistance in selling or buying their property. Highly recommended. Thanks.
Mr Stephen Brereton and Mrs Mary Brereton
THEY CALLED ME AS SOON AS A PROPERTY MEETING MY CRITERIA CAME AVAILABLE. JO WAS FANTASTIC IN PROGRESSING THE SALE TO EXCHANGE
I was a buyer in the process. I was very impressed with BJB, Fiona Morris was extremely helpful throughout. I was kept very informed throughout and felt that if I was a client of theirs I would be looked after thoroughly. Indeed when I come to sell, I will be interested in using BJB and Fiona for any sale in future.
Mr Thomas Mors and Mrs Kirsty Mors
Fiona has been very helpful throughout, nothing has been to much trouble and she has explained and answered all of my questions along the way. A huge Thankyou to her for that she has been amazing!
Miss Emma Smith
Joshua Adams has delivered a 5 star service at bjb! He has been polite, proactive and accessible throughout the journey of buying my first home. It’s not always easy to get your head around the terms and processes as a first time buyer, but josh used his exceptional communication skills, personable nature and knowledge of the very fast paced market to ensure my understanding! From fitting in last minute extra viewings to prompt responses to my emails, the service josh has provided has been second to none, he is an asset to BJB and I wouldn’t hesitate to do business with him again.
I thought the service was great and the hole team were very pleasent
Jennifer Burrows and Malcolm Stevenson
I though Luke was superb throughout the process and we have an offer within one hour of posting a record for my business!
Both Emily and Steve made the sale of our home so easy and took all the stress out it, ever helpful and at times went above and beyond there role as estate agents would not hesitate recommending them to anyone.
Mr & Mrs Amsellem
I bought a property with Butters John Bee and i didn't feel alone, they were professional and very responsive, any question i had they gave me an answer.!!!
Kept us informed at every stage of the process of selling our properties. Responded immediately when asked to. VERY professional. A bif thank you to Lydia and Sam in particular.
Mr & Mrs Mason
Professional, friendly, reliable, service. They did what they said and sold my home within a couple of weeks for the price I wanted. Great team
Excellent service, really helpful and friendly staff, helped us out with access to the property after hours, could not ask for more.
Gary Flowers & Ziggy Hennessy
The service we have received by Butters John Bee has been exemplary. Whilst I am in no doubt there is likely to be more colleagues behind the scenes working on the purchase of 28 Pulteney Drive, our main point of contact, and almost all dealings have been through Jo Evans, who I can only describe as absolutely brilliant. We have dealt with Jo every step of the way. Shes fully explained every detail of our purchase, and even provided advice on our sale aswell. She has provided us with regular updates and kept us informed at each stage. Even when one or two items went off track (through no fault of BJB) she was on hand to ensure a swift resolution. The service we've received from Jo has been outstanding from start to finish, and I would have no hesitation what so ever to recommend BJB, and specifically Jo to friends and colleagues. Both myself and my wife would like to place on record our thanks to Jo for her assistance in the purchasing process, and would like to place on record our endorsement of her work. Management at BJB should recognise what a superb member of their team they have, and ensure Jo's services are retained going forward, as any company would easily benefit from Jo's work ethic, care and attention to detail and willingness to go the extra mile.
Mr and Mrs Lilburne
Absolutely first class. Had several offers within days & accepted an offer above the asking price. Fiona kept me informed of progress & help & advice on an almost daily basis. She contacted the buyers solicitor regularly & hence any queries were dealt with within hours resulting in a seamless sale. No waiting for the sometimes endless delays where solicitors were dealing direct with each other etc. If you've ever sold a property you will know what I mean. Fiona Morris deserves a pay rise.
Mr Alan Miles
We can’t thank everyone at Butters John Bee in Kidsgrove enough, especially Claire who was there for us from day one. Claire really did take the stress out of moving house for us, she was there to answer all our concerns, questions, reassured us when we were scared to actually make that decision to put our house up for sale and move, she is very knowledgable and experienced, nothing was to much trouble, she was always at the other end of the phone if we needed anything. Because of Claire’s experience, we took her advice and went to view a few houses we thought we wouldn’t like, as we were really specific in what we wanted. She was so right and we fell in love with a house (and moved in to) because she made us think more outside of the box, a house that we didn’t even think to go and view. We can’t thank her enough we are really happy in our new home. She is professional, friendly, realistic and honest, she told us our house would sell quickly and it certainly did, less than 24hrs. She even got us a moving in card- great customer service. Everyone in the office was really friendly, we can’t remember everyone’s name but the staff regularly kept in touch with us throughout the sale of our house to keep us updated. Thanks everyone, Lucy and Paul Bourne
Mr & Mrs Bourne
Highly professional and yet a personal service. Very personable staff. Nothing is too much trouble.
Mr & Mrs Newman
Very helpfull and good to work with
Mr Mark Penney
They updated me every step of the way, both Andy and Amy were fantastic, always contactable and went above and beyond what I expected. I was delighted with the customer service provided and would recommend them to family and friends.
Mr Matthew Foster
Excellent from the word go. Communication was exemplary. Very reliable experience from all contacts in the Northwich team
Great service from start to finish from all of the team involved specifically Sam Bowyer, Sam was professional all the way through and kept me up to date regularly.
Very good communication throughout the process and kept us updated on what was happening. Thanks to Andy and Jo.
Mr and Mrs Bowles
Sam and Lydia at Crewe did an excellent job. Tom who took photos of my house was fantastic and I’m convinced the great marketing sold my house very quickly. Completed on 25th May. Thank you to all.
Dealing with Sam and the team at BJB has been a pleasure. They’re very supportive and understanding to each individuals circumstances which is lovely during the stressful process of selling your property.
John and Sally McCluskey
This is the second time that I have dealt with Butters in Nantwich and from the whole team, Gary, Claire, Kayt and Lisa the service and attitude is always fantastic and I am more than happy to recommend their services.
Good Experience made easy with BJB
Mr James Prosser
Exceptionally helpful when our move ran into problems. Maintained a great service helping sort the difficulties , liaised with our vendors and legal teams and provided a constant feedback . Service beyond the extra mile.
Mr & Mrs Whiston
Kept us informed throughout and offered advice. Would recommend and would use again. Always friendly and professional
Mr & Mrs Blain
Excellent service from start to finish. Carlos and Josh could not have been more helpful.
We are very pleased with the service from this company and shall continue to use them.
Mr and Mrs Wilkes
The service was brilliant. So patient with the journey we’ve had. Andy & Jo were amazing and so helpful to me and my partner, so easy to talk to :-)
Sophie Morris & Thomas Carter
Andy has been an absolute star! He has persistently chased the chain and kept us well informed. I would not hesitate to recommend Butters John Bee to anyone.
Mr and Mrs Howe
All staff helpful and friendly. They found me an ideal home to rent. Despite the fact there were delays with the move in date, I was kept up to date and staff were quick to respond by my preferred form of communication-email. Big thank you to Michelle Ratcliffe and especially Amy Fowler, a credit to the company and deserve a pay rise!
Excellent service when buying our first home together. Andy Clarke was always happy to help and nothing was too much trouble.
Natalie Taylor & Adrian Benton
Andy, jo and amy all very efficient and a great help. They chased up any queries straight away and always got back to me making sure i was kept in the loop. I felt they were always trying to help push the process to the quick timescale i desired.
Butters John Bee helped me to sell my house quickly and made the process easy. They offered a professional service throughout, and I would not hesitate to recommend their services to others. My house sale was handled by Steve, Andy and Jo who were extremely helpful.
From the first meeting with Steve, and the lovely photographs he took, to the completion of my house sale, the process was made easy and smooth. Andy and Jo were helpful, courteous and professional throughout. I would not hesitate to recommend Butters John Bee. Thank you for your excellent service.
Stephen Wilkins & Lauren Clarkson
Thank you Andy Excellent service from start to finish Very quick sale
Breeze Allman was the person who sorted my house out and she did a great job everything I asked for she was more than happy to help and was always back to me with a reply straight away, Thanmyou very much, Amazing work
Nicola provided a fantastic service from start to finish. We were thoroughly put at ease through all stages and provided all the support we needed as we tackled our first house purchase. She was very patient, keeping us updated every step of the way. Very pleased with the service we received! Thank you!
Amazing service and co,operation during the purchase of 23 tylecote,would not have gone so smooth without the help of Jo Evans.
The staff at Congleton were all very helpful and kept communication channels open throughout the house selling process. I dealt mainly with Vicki Hough in the final weeks before the house sold and she answered all queries promptly and I was kept informed of all viewings and feedback from the viewings. At all times the staff were welcoming and positive I would definitely recommend the company to others.
We have been dealing with Butters for a number of months on this sale, and specifically with Fiona Morris and her team. Fiona has kept us updated at all stages in this difficult negotiation for the sale, and done her absolute best to ensure the sale kept on track - which I'm pleased to say has happened.
Mr Jeremy Troughton
Butter's were the selling Agents of the house I am purchasing & I cannot speak highly enough of the fantastic service I have received from Debbie Lomas. She has kept me in the loop every step of the way & as we are now approaching completion she has negotiated the date & updated me on a regular basis. Many thanks to Debbie & the team at Butters, Newcastle... I would definitely recommend them! Thank you.
Very happy with the staff and service at Butters in Congleton. For me Nathan helped us the most, being polite and professional But all of the team were on hand to help us. Keep up the good work guys .
Tony Woodward & Julie Heeley
I have used BJB, Stafford Branch, to facilitate the buying/ selling of 4 properties, so that in itself gives a better insight than any written review. In every instance the processes have been plagued with obstacles that without the help and advice I have received from BJB, things would have been very difficult. Some of the more worrying aspects found me seeking their advice and my concerns were always met with a friendly, calming, professional and understanding manner. My first sale with BJB was that involving the sale of a Park Home which is a specialised business and this was dealt with resulting in my property being sold quite quickly. Selling a property is never going to be a "walk in the park" but when it is managed in the way that I have experienced with BJB it makes the walk easier and the park greener.
John Butters Bee gave me a brillant service. They kept in regular contact with me to let me know what was going on and always replied that any questions I had fast and efficiently. Thank you very much Fiona, Beth and Maxine.
Miss Sharon Rorbach
The staff were very polite, professional and straight forward to deal with. The process of buying the property was stress free. I would definitely recommend them to friends who are planning to buy or sell.
Excellent proactive and friendly service. My agent Fiona Morris went above and beyond to ensure the sale was completed efficiently as possible chasing all members of the chain and maintaining excellent levels of communication. Would certainly recommend Butters John Bee to others especially for the work that Fiona has done.
Mr Sean Kidd
My dealings with butters John bee was easy and straight forward. The person dealing with my case was Maxine she was first class, professional, and kept me up to date with every part of the transaction great service. Thank you
Mr G Gordon
A fantastic estate agency !!!! Jo Evans is a credit to the company and is so efficiant and supportive throughout the whole process from selling and buying another property. Jo was always on hand to help with any queries and always gives exceptional customer service !!!!! Thank you for helping me get my dream home.
I would recommend Butters John Bee to other buyers and sellers. I feel they went above and beyond when it came to supporting me. Always friendly and helpful and nothing was too much trouble. Thank you, especially Diane.
All the staff were always ready to help with advice and answer any questions we had.
Gordon Howard and Vivien Plant
Seemless service from start to finish, effortless purchase
Mr V Licata
Amazing service from everyone at BJB. They kept me in the loop the whole time and we’re very very helpful along the way. Even when things got really stressful they kept me calm. Would definitely recommend them. A special mention to Kathy and Pippa who were fantastic support for me .
Miss Steph Bingham
Really easy to deal with, arranged two viewings for the property I ended up purchasing, moved the process along with at a good pace and kept all parties informed, was a pleasure when I picked up the keys and got to meet the staff at the Stone branch.
Mr Steve Hill
Amy Freeman at the Cannock office has looked after us so well during a complicated conveyance. Always helpful, cheerful and telephoned us when she said she would. Amy became a friend throughout this difficult period and I can't speak highly enough of her service and those of her colleagues on her days off.
Mr and Mrs Hughes-Williams
Butters John Bee are Amazing. The level of service from the first initial meeting to the photographs that are taken and the support given to help the property. I can not recommend them enough. Steve and his team are brilliant. Our property was such a challenge to sell as it was a 2 bedroom ground floor appartment. We eventually got some buyers that loved the property which was perfect for their needs. BJB liased with them and us from the off to help the transaction take place. When we agreed to an offer to sell. BJB were on hand to support, advise and get involved with helping us with the process of selling. We had an a very difficult, sometimes very challenging few months to sell subject to contract. In all it took 4 months to complete due to major complications with Solicitors, Land Registry and Property Management companies. At the time it took it's toll on both myself and wife. But it also affected our prospective buyers due to their health problems. Throughout the whole process though and with true professionalism, grit and determination Amy at BJB was our guide and mediator. Amy was fabulous. She would go above and beyond to speak with us, the buyers and chased solicitors regularly for an update. Surely without her help and wisdom. We would have never sold. BJB are so good that I can not fault them at all and I would highly recommend their services. Thank you BJB and Amy for everything. You were awesome
Mr and Mrs Wilson
We had excellent service from Jo Evans at Butters John Bee with the purchase of our home. Jo went over and above what we would normally expect from an estate agent, dealing with queries from us and our solicitor and going the extra mile to ensure our sale completed. Thanks Jo for all of your help.
From start to finish butters John bee Crewe were excellent, they kept us well informed, always gave us feedback and chased things up for us. The whole team were great, especially Lydia and Debbie. Would definitely recommend them.
The service provided by Butters John Bee is fantastic.Initially I felt buying a property was a big headache but my view was completely changed when I approached BJB. Emma Spanton guided me throughout the whole process.She was really patient and highly skilled to answer all my doubts and she updated throughout the whole process.I really believe it was only because of her efficiency and co-ordination,the the whole process was completed in just 3 weeks time,where we had a deadline from the vendor.I also appreciate all the BJB team in making this purchase a success.Good luck to all..
great communication from Emma Spanton who was our agent. Always quick to respond and showed real interest and commitment. Many thanks
Michelle (Stafford) and Mary (Stone) helped massively with my sale and purchase, keeping me informing of any updates and chasing for updates as required.
this was not the first time we have used Butters John Bee to sell our property, the service and number of viewers was excellent and the attention and consideration, particular by Debbie Lomas from the Newcastle office, was always reassuring and positive. We did have a couple of hiccups from potential buyers, none of which was Butters' fault but more by chains breaking down and buyers losing buyers. I am happy that we used their services and would do so again should the need arise (but I've promised this is the last time). We'll see. ...... Thanks Debbie for everything.
Very happy with the service ! A big thank you to Vicky for all her help!
Peter & Rimone Brady
The service from the sales side of Butters has been exemplary they have kept us up to date all the way, offering helpful advice and listening to our concerns, the knowledgeable and friendly attitude especially from Fiona and Dean at a stressful time made the selling process far more tolerable. My wife and I would certainly recommend Butters John Bee sales side of the agency unlike the poor service on the lettings side.
Mr Alan Lee
Excellent communication from all the team at the Congleton branch. Nathan in particular, who dealt with my sale, always did all he could to progress the sale in a very professional and enthusiastic manner. Thank you, definitely recommended ?
We purchased a property through Butters John Bee Congleton four years ago and received excellent service, this prompted us to sell through BJB recently. Through the whole process from valuation to the (quick) sale of our home, the level of service and advice given was again excellent. Communication was swift and constant, and no question was considered unimportant. Thank you Michelle and your fantastic team (special mention to Vicki Hough).
Siobhan & Ross Overman
A special thanks to Mary for keeping us informed every step of the way of selling our house in a very friendly and professional manner
Mr & Mrs S Johnson
Selling the property from a distance I found BJB very supportive. Their helpful, professional approach meant that my stress levels stayed low. My thanks. .
Worked hard for our sale, with special mention for Diane Booth at the Sandbach office.
Mr & Mrs Hemmings
Very helpful especially bev kept informed during the whole process
Mrs Diane Blackie
The staff and service from this estate agent is excellent from start to finish they made everything clear Emma who was dealing with the sale of the property was extremely competent and I would not hesitate to recommend them if buying or selling another property
Excellent service and communication throughout, Lydia Thompson at their Crewe Branch was especially courteous, professional and speedy in her dealings with me. Great job, thank you.
From the initial valuation conducted by Chris Nnone of BJB , until the property went on the market , I was fully informed of all aspects of the preparation. Once the brochure was complete and the property went " live" It was managed on a daily ongoing basis by Jo Evans , senior sales negotiater at Stafford branch. I found Jo to be extremely professional and curtious in every single aspect of the marketing, selling , through to completion on the property. I would absolutely recommend Butters john Bee to meet customers many needs through the stressful process of buying or selling a property . I would like to express my appreciation to the team, but especially to Jo who maintained professionalism at all times in what was a challenging set of circumstances , during the eleven month process , to exchange of contracts
Really Great service considering we were the buyer so not actually the customer. The information and open lines of communication are what i found to be most impressive. Constant updates on the progress of the purchase and the sellers onward purchase status. And any questions we had were greeted with a prompt answer. really friendly too. Lydia was a pleasure to deal with.but anyone who answered the phone was just as helpful.
Excellent service especially fronm Fran and Lydia. Thank you
Friendly and professional
Would recommend as tried local established estate agent previous and bib outshon in their professionalism, listened to their customer and nothing was too much trouble..there was no doubt that the house would be sold stc
Mr Gary Wood
The service we received has been second to none, I would like to say thank you to Mary in particular, nothing has been too much trouble for her during my many requests and answering all my numerous questions
Julie Harvey & Aubrey Walker
The communication throughout the process was excellent. From changes in timelines to updates from the vendor. It was really good to be in the picture all the time. Jo at the stafford branch was regularly on the phone and emails and worked hard to ensure both mine and the vendors interests were met.
Butters at Kidsgrove were great when I was looking for a property to buy!! I had been looking for a while and Lisa the estate agent was brilliant ringing me up whenever anything she thought would suit me came on the market. She organised viewings straight away and was ultra quick at getting back to me!! I soon found my perfect home and it went through really quickly with no problems!! All the staff were very professional and extremely nice the whole time! I would definitely recommend them to anyone wishing to purchase or sell!! Thank you Lisa and team!!!
All the staff have kept great communication with is through the whole process especially Lisa and Lindsey. friendly and efficient throughout.
Mr Gerstenberger & Mrs Plesoianu
The BJB team were excellent, given the cirumstances of the sale (a bereavement) they did everything with care and consideration and kept me informed of events at all times. Thankyou to all the team.
Lisa was always very helpful as were all the staff who dealt with my sale. Lesley came to show the buyers around which was a great help to me.
Ms Masie Paris
We rang Vicky and she arrranged our viewing . We met her at the property and was very informative and professional . We were very pleased with the property and made an offer which was accepted . Thanks for all your help
Stephen & Joanne Plant
We have dealt with Diane at sandbach. Diane has been very helpful and has gone Above and beyond her call of duty in helping us with the purchase of our bungalow. She is always a pleasure to speak to and very helpful in every way Other members of staff have been very helpful in different ways with us
Very pleased with all the help I received fro jo Evans, nothing was to much trouble and even now when I pop into your branch she is always asking if everything is Ok, could not ask for more, thankyou
Butters John Bee provided a friendly, professional service throughout. Diane Booth in particular was excellent and helped in every way she could, and stayed in touch at all stages of the process. I wouldn't hesitate to recommend them.
Lisa has been very good in helping us and keeping us up to date with the house move.
Mr Gould & Ms Waterhouse
from initial contact through to completion the service provided was nothing short of exemplary. The Agencies marketing ensured we had multiple viewers and a buyer was found in very short order. Also there was a major hiccup on the day of sale due to lost keys (not the agents fault!!!), the agency arranged a locksmith to remediate this issue and managed the entire problem from end to end, an unexpected outcome from my perspective and one I was very grateful to receive. A big thank you to the agency, to Lauren in the first instance, and especially to Pippa for going above and beyond, showing outstanding commitment to the buyer and demonstrating fantastic patience with the ability to solve all the problems!!
Excellent services. Both Jo and Adam did a great job of guiding everyone involved through the process.
Purchased many times from BJB, especially through the auctions. Our latest purchase was exchanged within a week from receipt of our offer being accepted! Joshua Adams responded quickly and communicated well between all parties.
Great and very helpful team who made the whole experience of buying a house run smoothly. We would definitely recommend Butters John Bee Winsford to anyone looking for a property!
Excellent professional and helpful service would use them again
We would like to say that the service we have had is second to none, and our experience with Breeze and Rachel have made it a worry free one.... well done !!!!! Thanks you Chris and Brian Gregory
Mr and Mrs Gregory
Great experience, would recommend
We were selling our house privately at the time so had no agency to represent us. BJB in Sandbach went out of their way to help and advise us. Their knowledge and professionalism, not to mention their warm and friendly manner, were second to non. Reuben had a good knowledge of the properties he showed us and there was nothing that Diane could not advise on in terms of the buying and selling process. Our private sale fell through and so when we formally put our house on the market, based on our experience of BJB in Sandbach and particularly Diane' s encyclopaedic knowledge, there was only one agency we were asking round - our local Winsford branch of BJB, and we have not been disappointed. Thank you to all at BJB - must go now- lots of packing to do!
Paul and Vanessa Buckley
We think the service Jo Evans at the Stafford Branch provided to us throughout the sale of the property was professional and her character and sense of humour did shine through. Jo was able to give us information in a transparent manner when the solicitors could not be bothered.
Gerald Birchall and Marina Morgani
Excellent Recommended Emma Spanton efficient and helpful throughout
an excellent service from all the staff, In particular Andy who was always quick to respond to my concerns
Excellent service from start to finish. Emma Spanton was very efficient and supportive to me and so was Tracy Davies in the letting department. I will definitely use Butters John bee again.
Butters were knowledgeable about the property and gave consistently good customer service. Emma replied to questions promptly and was friendly in her manner. Thank you team Butters. You saved the day when it came to exchanging contracts and made sure it was possible.
I sold my house with BJB and thought they were always on the ball with customer care especially feed back. Jo Evans always goes that extra mile for her clients. Thank you.
very efficient, friendly service and would definitely use them again and recommend them. a special thank you to Jo Evans.
You kept me updated regularly so I felt reassured you were working your best for me at all times.
Sold my house without any problems. They acted in a probsessional manner at all times. Jo in particular was exceptionally helpful.
Very Impressed with service Liz, dean and all the team at Hanley have been marvellous can't thank them enough. would have no hesitations in using their services again . thanks for making a difficult move a lot easier x
I luckily had Jo at Butters Stafford Branch to help me through an 18 month house purchase. She kept me updated and went above and beyond to ensure I finally got the keys to my home. Despite an exhaustive process she was patient and very experienced in her field. Happily use Jo and the team at Butters should I ever need to again. Credit to the company ??
We recently purchased an apartment through BJB Northwich and found the experience from viewing through to completion a stress free and thoroughly professional experience. Thanks in particular to Catherine who is an excellent negotiator..keeping us updated with the purchases progression and chasing solicitors to ensure the speediest completion. We are now buying a 2nd property through BJB and would be happy to recommend them either as a purchaser or vendor and would certainly use them for selling as well. Thank you to all the team at Northwich office.
Mrs Manon Hardy
Very helpful and friendly always on the end of the phone to assist
Very professional with offices throughout the region excellent market knowledge Smooth transactions good communication very friendly and helpful staff
Mr and Mrs May
The service I received from butters John bee was excellent from start. To finish , and would highly recommend.
Jo kept us up informed throughout the whole process and worked with us in a very efficient manor. Thank you for your kind attention it was a pleasure to work with you.
This was my first experience of buying a house on my own. The sales guys at BJB. Have assisted, informed and helped every step of the way. I would definitely recommend.
Excellent customer service from Diane and the Team.
An excellent service from the start of the process to the end. A much maligned industry that is frequently the source of complaints and grumbles. It is in large part to the efforts and professionalism of Michelle, Steve and Mary that we were able to move when we needed to. They were always on hand and ready to lend a sympathetic ear to the problems and barriers that the sellers’ Solicitors appeared to want to throw up.
From the start, I found the service of the Longton office excellent. They were able to re-assure me regarding the house move on the many occasions I telephoned. Breeze and other members of staff (although is was mainly Breeze I spoke to) somehow got me through the usual stresses and strains of a house move.
Mr & Mrs Norcup
Excellent service ! The best Estet agent we borght house and sold our house with Butter John Bee’s . 100% recommend . Professional estate agent. Many thanks
Debi who looked after us throughout the selling process was professional, helpful, and went out of her way to assist us. We couldn’t have asked for a better person to help us through the sale.Debi The sale was completed in record time and we were very happy with the service we received
Mr & Mrs Walley
Annabelle was very helpful arranging 4 house viewings for me in such a short space of time. Annabelle kept me updated throughout either via email or phone which was appreciated. She was, and has been since, very friendly and nice to speak with. Thank you!
Miss Charli Browning
The team at BJB Stafford could not have done more to support my purchase. As a first time buyer I didn't know what the process was like and the guided me through everything easily. Jo and Michelle kept me informed every step of the way.
Very responsive & kept us updated on progress. Very friendly
Mr & Mrs Pearce
From the moment we met Steph from the BJB Telford office we knew she was the right person to help us sell my father's bungalow at auction. We were kept fully informed of progress throughout the process and her practical positive and enthusiastic approach was a great help in getting us to that final goal. Everyone at BJB has been approachable, helpful and highly professional and I would use them again without doubt.
Steve and his team guided us through a difficult sale excellent service
Mr Tony Swann
Always responded to messages, friendly, efficient and helpful.
Mr Dave Mason
Excellent professional service, would highly recommend to anyone selling their house.
Mr and Mrs Butler
Vicki and the team at Butters John Bee Congleton have provided a fantastic service in the sale of our home! From the initial meet, to capturing the images and marketing our property they displayed the upmost professionalism and friendliness! Communication was superb, we were kept well informed of any interest, viewings and feedback - the customer service offered by Vicki was second to none! I would highly recommend her and BJB to anyone considering selling their home in the future .
We have used Butters John Bee before and would recommend them to anyone considering selling their property. They have a network of offices to market your property as well as internet advertising. They dealt with all viewings as we no longer lived in the area.
Excellent service, kept us informed at all times and gave us advice when needed. Jo was brilliant throughout the whole process!
Ben and Claire Sellwood
Sensitive handling of our sale from start to finish. Gary, Lisa, Kayt and Claire all provided excellent service. Regular updates ensured we were kept informed through every stage. Very pleased with everything
Butters were very sympathetic to difficult sale circumstances and made the whole process smooth and easy to complete. Gary and Lisa kept us informed and guided us through all the stages
Pippa was absolutely amazing when we were looking for a house. She was extremely professional and made us feel completely at ease when buying a property for the first time. She had a great knowledge of the area and was always happy to help in any way she could. Pippa is an absolute credit to the company and we would recommend and use BJB again!
We received a very good service overall. The manager Lauren is very knowledgeable about the area and honest in her approach. Her photography skills are excellent and just by looking at Rightmove you can see that the photos taken by BJB are far better than anywhere else. This puts your property forward in the best possible light from the get go. Kathy, Pippa and Lauren in the office were always approachable and easily contactable. You have to work with your agent as a team and be realistic and that is what i felt like we were able to accomplish with BJB Winsford. I appreciate there are online agents out there that are potentially cheaper but as the old saying goes, 'you get what you pay for.' We received an honest, professional service and I had no doubt that as well as selling my house as quickly as possible the intention was always to maximise the sale value. We sold and bought through BJB Winsford and i would recommend them to anyone else in the area that needs the job done properly!
From the initial first visit by Craig and then through what would of been a stressful house buying and selling experience was made a whole lot easier from all the staff at Butters, a special thank you to Emma she was amazing.I recommend Butters to buy and sell your house.
The team in Newcastle under Lyme branch were very professional throughout the whole process. From initial valuation to the sales experience Craig, Emma, Teri and Debbie delivered exemplary customer service and communication skills.
Mr & Mrs Jackson
The team at Sandbach have all been fantastic, especially Diane Booth for chasing my Sale with constant updates. I feel she has gone above and beyond. I would definitely recommend them.
Brilliant service received from Steve and Andy from start to finish! We would certainly recommend Butters John Bee to others.
Mr and Mrs Whittaker
Did their best for me in selling my flat, always keeping in touch and responding rapidly to queries. Hannah and Nicola work well as a team and when one off other up to date with progress of sale so able to keep me posted.
Very helpful and informative. Would recommend!
I thought the service from Butters John Bee Hanley was excellent. I was constantly updated with feedback on progress with regards to the sale of the property. Fiona dealt with my sale and if I can say she was brilliant. Customer Service was outstanding from the start of the process to the end of the process. I would definitely recommend using this branch. The documents they produce for your property are to a high standard and they do their upmost to find the right buyers. Really pleased and would definitely use them again if I ever decide to move again.
Thank you very much to all at Butters John Bee - Winsford, for helping us complete the purchase of our first home. In particular, we would like to thank Pippa Stickler, she was our main point of contact throughout the process, she was extremely friendly and helpful ensuring the purchase ran as smoothly as possible.
Miss Natalie Capelle
Excellent proffesional service,accurate updates throughout the sale process.
So far Emma has been first class friendly and professional. She has kept me upto date every step of the way.
Mr Russell Lunn
Andy was very helpful throughout the whole process
We were kept well informed at every stage of our sale. We found the team at the Macclesfield branch friendly and professional throughout the whole process from marketing our property to completion.
Mrs Victoria Carroll
We are very pleased with the service we have received so far from Butters John Bee. Communication from the staff within the office to ourselves has been excellent. Joshua Adams introduced our buyer, negotiated our sale, and now keeps us regularly updated with developments. We feel able to approach Joshua and the other staff with any queries we may have, and they always provide prompt replies. Would definitely recommend Butters.
We had a few issues with the purchase of our home and we were not too impressed with the service of our solicitors with regard to communication but BJB were very helpful at some quite stressful times. They were very easy to communicate with and offered a personal service. BJB were very proactive and helped us resolve the issue. Communication is very important in the buying of a home, especially if you encounter issues, BJB were wonderful in this regard. I would highly recommend their services.
Miss Rebecca Hardy
Since we showed our interest in a property listed by Butters John Bee from Newcastle under Lyme that we are in contact with the Sales Negotiator Emma Spanton. Not only she arranged the visit but also provided all the information requested and answered to all of our questions in the most effective way. Unfortunately and after making an offer we didn't get the property! However and despite the bad news, we could not be more happy and impressed with the service provided. The level of Dedication and also the high standards of professionalism and knowledge showed by Emma throughout the entire process is the proof that Butters John Bee can be a great choice when it's time to make an important decision such as buying a property!
The service we received from Butters John Bee in relation to the recent purchase of our property was excellent. Rachel (Longton branch) was particularly helpful and nothing was too much trouble.
Mr and Mrs Robinson
Very efficient service from valuation, advertising, showing prospective buyers around the property, prompt feedback following viewings. Dealt mainly with Lydia who was always very professional THANK YOU **
Excellent communication, Lauren Ellison was extremely help and informative.
I decided to try Butters auction service and wow its been a superb experience. Once Jo Evans of Stafford branch along with Chris the manager and his team got cracking in ONLY three weeks from the board going up it was SOLD at an attractive price to me. As sometimes happens the first offers are not acceptable but Jo convinced the purchasers to go up to my acceptable figure and guess what it was signed and exchanged and never made the auction ring ! Well done everybody from Butters.
They quickly got my property on the market and before I could draw breath the excellent Jo Evans of your Stafford Branch rang to say viewings were going ahead. Which was fantastic news. A couple of low offers came in and Jo then negotiated successfully an attractive acceptable offer. Very pleased
Vicki and the staff at BJB looked after me from the beginning to the end. They contacted me at every step of the way, confirming appointments, following up on viewings and informing me of any feedback from potential buyers. Written information and letters were speedily emailed to me. The web site was kept up to date and regularly updated. All the staff were very professional.
unlike other local estate agents we found them to be attentive, professional and very personable, communication was good throughout, we had a high volume of viewings and nothing was too much trouble.
Mr & Mrs Seddon-Doyle
BJB were really professional, we were really happy with the amount of viewings, the way they were conducted and how they kept us informed, with offers and advice on pricing. All in a lovely smooth experience.
Nothing but professionalism from Fiona and her team, always on hand to book me in for multiple viewings to help ease with my purchase. Fiona was very helpful with chasing up the vendor's side when it came to getting my purchase through to completion. Will always recommend going forward.
Mr Toby Jay
Fantastic service, very quick to help you and always there if you have any queries
Very efficient and friendly service from start to finish from the whole team. Perfect advice and assistance. First time we have done business with them, would definitely recommend them.
Excellent service throughout the process from Dean and the team, nothing was too much trouble. I would highly recommend the services to all.
Ms Rachel Price
Breeze was brilliant thought our whole processes we did both sell and buy with breeze dealing with it all and was so professional would help if there was somthing we didnt understand she made sure we were upto date on everything from the solicitors to our buyers and us in contact with the sellers of our new home! We couldnt of done it all without her she even helped me to fill in all my form sat and spent the time explaining each question couldnt ask for a nicer professional women to deal with it Massive thank you Breeze
Mr & Mrs Berrisford
Very helpful and friendly always there to give help/information/advice
Mrs G Murphy
Efficient,showing a good knowledge and awareness throughout the whole sale process.
Great, service, Rachel Breeze was very prompt with answering any enquiries. Along, with chasing the vendor or vendors solicitors during the whole process. I would definitely use again!
Mr Robert Thomas
Friendly and efficient service throughout the selling process with support whenever required
Mr & Mrs Laws
When dealing with whatever member of staff, we always found them to be friendly, helpful and Profesional
Mr Keith & Peter Steventon- Green
We were very impressed by Butters John Bee, Steve Malpass in the Stone office was very discreet, accommodating and professional. His advice was good, realistic and informed.The communication was clear, efficient and informative, he really listened to what was needed and made a potentially very stressful situation much easier, it's a bit of a cliche but he really did go the extra mile to help Mum sell her house. In addition to this the whole team was very friendly and approachable. We would defiantly recommend them to anyone looking to sell their home.
Ms Naimh Farnon
Diane was great - we had a particularly difficult set of buying conditions and Di was great at keeping us up to date and also contacting both sets of Solicitors to push the sale through - We got there in the end - ?
Excellent the senior negotiator Diane Booth was very communicative and chased solicitors and the purchaser to speed up the sake .She replied very quickly to me emails and was always very helpful
We were very pleased with the service, very professional and helpful and good advertising of property, we would use again in the future and recommend to others.
Anthony Hiscock & Kerry Waltho
Hi . All the staff were excellent from viewings with Rubens to Natasha and especially Diane in the offfice . All extremely professional and efficient at there jobs , and all had very good customer service skills . Would recommend Butters Bee in the future . Thank you Stan Walker
I dealt with Elizabeth Ladd and she was very prompt and professional. Extremely pleased with the level of service I was given on the purchase of a property.
Mr & Mrs Pitts
Breeze did a really good job of looking after me and was always available if I needed anything, I'd definitely use BJB again in the future.
Fast efficient service from start to finish Liz and all staff at the Hanley branch were very helpful, and kept us informed at every step of the sale. Responding quickly to all questions and helping to solve any of our concerns we had during the process.
Mr & Mrs Marshall
Having just lost my husband in tragic circumstances I cannot express how much it meant that Collette, Kathy and Josh were respectful, caring and took time to help me through the process of selling my house. They have been so helpful polite and efficient. In fact my house sold on the first viewing. I would recommend Northwich Butters John Bee to anyone. The rest of the process does not seem that daunting to me anymore. Thank You ?
Mrs Christine Melling
Communication was very good, kept updated regularly.
Mr Rob Armitage
Rachel from the Longton Branch was very helpful, and kept me informed of every step of the purchase of my new property. When ever I asked any questions she came back to me very quickly and helped to solve any of my concerns. Thanks you Rachel
Mr Robert Hulme
Fast efficient service from start to finish
very good service I would recommend them all the time
Mr Kenneth Ackerley
We bought our 1st home with Buttler John Bee's and they were brilliant. Andy took care of pretty much everything, as a 1st time buyer it's a very stressful time but he made it so easy.
they did everything they said good communication and catered for my request with numerous viewings
Thank you Andy for your help, assistance and speedy replies to my emails.
Mr and Mrs Dennis
Definitely. Andy was very helpful and accommodating.
Mr & Mrs Bethell
As everyone knows,moving can sometimes be very stressfull. BJB right from Colette calling to value and take great photo's of my apartment,to phone calls speaking with Kathy who was always helpful. The star of the show for me was Josh,nothing was too much trouble, he was always very polite and friendly. Going that extra mile made my move go as smoothly as it could possibly go. I have moved several times and my experience with BJB and Josh was by far the best customer service that I ever received. High five! Kind Regards Julie
Ms J Coombs
Excellent service of buying and selling with two separate offices of this agency, more of a personal service than an online agent. Thanks for a seamless move.
Great service, all staff really friendly and keep you informed every step of the way.
Mrs Fran Friend
Great customer service, really helpful and friendly. Steve, Andy and the team were great from start to finish.
I think that we have had a great service from Andy and the team. From getting in touch to view the property, to helping out with issues just before our completion date :)
Selling a home can be a stressful time but Jo and the staff at butters John bee made it completely hassle free. They were friendly, honest, helpful and very competitively priced. I would recommend them to anyone who is looking to sell their home.
Very friendly pleasant and helpful staff, nothing was to much trouble, would definately recommend to friends/family
they were very professional in dealing with a long drawn out sale and yes I would recommend them to others, Dianne Booth handled our sale and we were very happy with her help and advice.
Gareth and Shirley Head
Excellent service from start to finish and all the little bits in between.
Friendly, personable, efficient, always on time.
I cannot recommend Butters John Bee enough, they have been friendly, professional and efficient throughout the duration of my sale. Diane Booth is a credit to the company, maintaining communication throughout and offering advice/guidance where required. Should we require Estate Agent services again, I will look no further!
Great customer service always happy to help with any queries and would recommend to family & friends who are looking to sale or buy a house
Mr B Carey
Very professional and courteous and informative from start to finish. Very professional and plesant staff too.
Breeze was friendly when talking on the telephone. She was reassuring when we needed reassurance that things were going along at the normal rate. She regularly kept us informed and supported us in achieving a completion date within our timescale. We cannot fault her professionalism. We felt she was looking after us and our sale in order to achieve the best price with the least hassle for us. Nothing was too much trouble and we would highly recommend her and Butters.
The team at Butters Nantwich were excellent. They dealt with all viewings in our absence and gave us feedback. Professional and helpful - would definitely recommend.
Rachel at BjB has been great during the whole process, continually chasing up the sale to ensure that completion took place. Couldn’t have asked for any better service or better communication.
Mr Ben Hall
Services start to finish was clear & professional..We dealt mostly with Maxine which was good for consistency of service. We received regular updates & Maxine was very helpful with queries to the day of the move. We wouldnt hesitate to recommend Butters & staff.
Mr & Mrs Haycock
The service at Butters was excellent from the valuation to the sale of our property and many thanks to Maxine Fiona and Beth..... ?
Mr S Huniak
Excellent customer service from all the team but especially Hannah. Her professionalism combined with a great ease of humour in tense situations made the selling experience fairly painless. Their communication between all parties was excellent. From start to finish every thing you need in a first class estate agent. Thank you Butters John Bee
Knew exactly where the proceedings were at and knowledgeable about our purchase, felt like was a personal service.
The service was swift and professional
Very impressed with the staff and the service provided from the initial visit and valuation by Steve, through to completion day. House was sold subject to contract within a few days and staff at the office (Mary and Sadie) continued to work their socks off on the sale when issues arose further down the chain to ensure the sale completed. My wife’s house was also sold through Butters and was sold subject to contract within 24 hours. Good, sound and friendly advice from all the staff at Butters in Stone - thank you.
I am very impressed. The service was very good from the initial survey to completion of the transaction. All of the staff were friendly and helpful throughout the sale of my property.
Mrs Janet Bowyer
Absolutely awesome service. Made it simple the whole way through. Jo at Stafford was great. Forget the others, use these guys and make life simple for yourself
The whole team are efficient, effective and available. Excellent advice on pricing and repairing the property for sale. Excellent daily communication on viewings and feedback.
Sold in two weeks. Been with another agent for a few months. Lots of viewings but no offers. On with Butters for 2 weeks and sold. No idea what they did differently. Maybe the staff in the office are more incentivised to market and promote.but whatever it was, it worked.
Jane & Neil Powell
Excellent service as always, would definitely recommend them to buy and sell your property
Mrs Jenny Brereton
Quickly did the necessary work to put the property on the market. Gave the proper advice to sell a difficult property. Kept us informed throughout the process. Always responded to queries in a friendly manner.
Mr & Mrs Norman Jones
Very quick to respond from start to finish of sale. Explained and guided me through whole process with patience and excellent knowledge of local market. Were prompt to act in order to make sale happen in good time.
Mrs Angela Marsden
Replied very quickly and swiftly and were more than happy to help if i had any issues. Lydia who dealt with our sale was very good at keeping me updated with what was going on, especially as a first time buyer.
Jess Welch and Laura Roberts
I have had the pleasure of working with Sam at the Crewe branch for the sale of my house and with Diane at the Sandbach branch for my purchase. Even though Sam and Diane worked at separate branches they worked extremely closely to ensure my experience as the customer was as smooth as possible. I put my house on the market 2 weeks before Christmas and underestimated how stressful I would find this waiting for viewings to start and having found a house I love. Sam not only offered lots of reassurance but also showed me lots of statistics showing how well my house was performing on selling platforms. Sam always gave good insight into the needs of my viewers and followed up all viewings. Sam also produced an amazing Facebook post including a 3D tour but fortunately my house sold to very close to full asking price before I needed to use this post. Sam ensured I received the best possible offer on my home negotiating on my behalf. Sam then saw through the whole sale of my house checking that I was ok and helping liaise with my purchasers to ensure all of our needs were met. Sam dealt with me at a time when I was very stressed but Sam was so calming, reassuring and professional at all times. I first met Diane at Butters when I first saw a picture and fell in love with my soon to be new home. Diane arranged a viewing with lots of enthusiasm despite knowing I was not yet on the market. Diane followed up on viewings and gave me lots of helpful advice when it came to putting my existing home on the market. Diane reassured me that this was worth doing to get the home I wanted and Diane was right. Diane helped negotiate an affordable price for my new home and answered endless questions that I had with as much kindness and patience as the first question that I had. Diane and Sam have both worked really hard to make sure that not only has this been a relatively smooth move but I have also been able to maintain very good relationships with both my purchasers and the people I am buying off throughout. Before using Butters John Bee's I considered using a cheaper internet agent but I am so pleased I didn't as I definitely feel like I have got more than my moneys worth from Sam and Diane and all of the lovely staff at Butter's and I would highly recommend using them to any of my friends and family and if ever I do this again I would definitely use Butters John Bee again. Thank-you for everything
Having previously rented a property through an estate agent and having a bad experience with them, I was a little nervous but the agent who dealt with me was kind, funny and made me feel less anxious about the whole thing.
All of the office were very helpful from when Adam initially came out to measure and photograph the House they kept us informed at all times. Thank you for the help and support Sylvia and Mark.
Great service. Speedy and efficient in answering my queries. No issues at all.
Really great customer care, great experience overall. Michael was very helpful and professional, and everything was prepared to the highest standard on the day I went to collect my keys.
Excellent communication throughout without being overboard. Everything was explained fully and concisely. A company that I would recommend to anyone wishing to sell their homes
I have bought and sold a high number of properties through many Estate Agents and Auctions throughout the country, However I would like to highlight the service I received from the staff of Butters John Bee namely Maxine Parton and Donna Fern was unrivalled. Very efficient, thorough and hard working. Highly Recommended.
The service was first-class, providing helpfulness, together with kindness
Great service provided by all throughout our sale & purchase. Constantly provided us with progress updates for both & always happy to answer any queries. Thank you!
Mrs S Hibbs & Mrs D berry We would like to thank john butters bee for there professional help and also for everyone else involved with the sale of our mums house' from start to finish which helped to take a lot of the stress away from us. Thank you again from both of our families.
Mrs S Hibbs
Excellent, very friendly and helpful
hi Charlotte was very professional and well manned she handled the viewing very well , just sorry that we did not want the house
professionals , I would recommend to all landlords . Thank you.
Mr Hasan Almasri
Very helpful very professional. Answered all my questions. Pointed me in the right direction and sold my house for a good price. Went the extra mile
Extremely efficient, couldn't of asked for a better service from start to finish, Charlotte who dealt with our house move was always there if we needed to ask any questions or had any concerns, we were kept in the loop and updated with anything we needed to know. Extremely friendly, professional and helpful.
Excellent communication regarding the boiler problem in the property we let out. Due to extreme weather conditions the office was inundated with calls with the same problem however Aimee ensured we were kept in touch with the situation.
Having used Butters John Bee to sell my mother’s property, I can only praise the staff at the Kidsgrove branch as they were outstanding from start to finish. Their support and communication was excellent throughout, giving sensible advice in a timely manner. I would not hesitate to recommend this estate agent, absolutely brilliant ....... thank you so much.
Mrs Yvonne Tague
Selling a property for the first time lends itself to worrying about what needs to be done and if one is being short changed. From the minute it was decided to sell things went very smoothly thanks to Claire who was very professional and efficient. Because the seller is housebound home visits were made and the elderly gentleman was kept in the picture throughout the process and he felt confident that Butters John Bee would do a good job. He was upset at having to sell the once family home but was made to feel less stressed and unhappy. He felt that he was treated with respect and not merely a client. There would be no hesitation in choosing Butters John Bee to act on our behalf in the future
Mr Ronald Farr
From my first contact with BJB to the hammer's falling, my auction sale was handled professionally and courteously. I was constantly updated with the progression of the sale and the branch was always able quickly to answer my queries. I was delighted with the sale price and thank all the staff for their obvious expertise. I recommend BJB without reserve.
Mr S Phillips
Pippa in your Winsford Office was outstanding. Even though I was the buyer and therefore not exactly your client, she could not of been more helpful
The way Butters managed the sale of my late fathers house was excellent. They did all the viewings and contacted me whenever anything needed to be discussed. At the auction the auctioneer made the most of every property to ensure the seller got the maximum sale price, including my fathers house which sold for over the guide price. Overall very satisfied.
Mr Paul Manning
The BJB teams advice, experience and there access to a list of possible buyers lead to my house being sold within a couple of days of instructing them to sell. Also, because the house was on the cheaper end of the market, the fee was very competitve, even with the online agents. Im very pleased.
Excellent service and all memembers of staff we very helpful.
Having used other agents recently Butters John Bee are definately the best on offer. I find them to be organised , efficient and knowledgable.
Mrs L Sherratt
We were shown around our rented bungalow by Michael Ferris whose customer satisfaction was excellent throughout from our first meeting at the property up until we received our keys from him yesterday. His professionalism and people skills are a credit to you, unlike the dealings we had from HomeLet who were to put it bluntly, abysmal. In my line of work, customer satisfaction is essential and they were far from adequate. I will gladly use Butters John Bee again but not if HomeLet will be involved!
They kept me up to date with everything and nothing was to much trouble, excellent
Steve and the team at Cannock were superb throughout! Top work all of you!??
pleasant / professional throughout.
Mr David Norton
Very staightforward and helpfull. The agent we dealt with Michael Ferris was helpfull and always got back to my questions on email straight away.
Mr Christopher Dooley
Excellent service and quick feedback
Mr Richard Kendall
Sam was courteous, professional and helpful throughout, we are grateful for his help and wish to say a big thank you
We were kept in touch from the very beginning to signing the contract. Beverley is a credit to the company honest and polite.
Mr & Mrs Willaims
Very helpful staff who have helped me on a no of occasions to successfully rent out our properties. Very professional and any hiccups are quickly identified and ironed out if/when necessary
Firstly the speed of our viewing, but we cannot praise Charlotte highly enough. She was so helpful and made our visit a real pleasure. She spent time with us and we felt so comfortable with her. She is a real credit to Butters John Bee and they are very lucky to have her with them. Charlotte has also gone above and beyond since the viewing helping us with information.
Mr & Mrs SMith
Always very friendly and helpful. Communication and payments on time. Good agents for letting property. Thorough with the tenant vetting. . I would recommend them.
Mr and Mrs Hodkinson
Sam kept us informed at all stages very well,can't fault the service,would definitely recommend and use again
Adrian and Kerri Piggott
I thought one of your lady's was very very helpfull and was very kind hope all your staff is as good as Bec
Mr & Mrs Adleigh
Friendly professional staff accompanied viewings much better than some other agents I could mention. If your selling I recommend you get a quote as a buyer I saw a world of difference in how potential buyers are treated I wouldn't even look at a house with a certain agents board even if it looked perfect.
Fantastic service. Bev was highly professional and friendly. A credit to the team. Will not hesitate to recommend
Wish we had used them to start with instead of another agent.Great team,sold our house quickly,on the ball and great communication at all times.Very friendly and easy to talk to.Would highly recommend
Mr & Mrs Morgan
We received excellent service when purchasing our first property. Really pleased with it all & would love to use bjb again for more purchases & potential sales.
Mr & Mrs Anderson
Rebekka & Simon were very professional & supportive throughout the whole letting process, relieving initial anxieties about the process of letting & keeping us informed throughout. We would definitely recommend Butters John Bee to others
Always friendly & professional - even when our house purchase became complex! Highly recommended.
Well this has got to be the quickest house move ever!??? BJB have been excellent and the whole buying experience has been seamless and so easy. Sadie in the stone office kept us informed every step of the way and I can’t recommend them enough. Thank you BJB **
Miss Vanessa Mayer & Mr Phil Harvey
The team at Sandbach have been exemplary at every stage of the house sale - especially Dianne who has been so professional and amazing at securing and managing our house sale. Service was beyond my expectations - thank you
Seamless process from intial enquiry to moving our of property. Not under pressure to sale property at any time. Was fully explained what each stage of selling process would entail. Also rough guide of times scale. Personal interaction very professional but also friendly.
Mrs Celia McNally
Hannah and Matt were friendly and helpful! They had an advert on their website within hours of receiving the keys! I was impressed by the photos taken and the number of viewings in the first week proved so were others! They constantly kept me updated on everything that was happening! I would definitely use butters John bee again!
Mr Simon Benson
Quick to process letting, always on hand to resolve any queries. Great service!
Louise kept me up to date throughout the purchase and even went above and beyond by chasing my estate agents for regular updates as I wasn't getting any information from them. Nothing I asked was too much trouble! A very professional and knowledgeable branch that looks after its customers. Certainly would consider bjb Crewe again. Thanks again for all your hard work and help in securing my new home.
Great team at the Stone office particular thanks to Mary who helped us all the way through the purchase.
Mr & Mrs Whitfield
All staff kept us informed of all details through out the whole process and provided an excellent service.
Mr Andrew Kelsall
Excellent service, was updated when needed, never needed to contact them as they were always in touch. Couldn't be happier.
Great manger hspt to reniew my tency for 2 years if same then wil do again i like whete i am close to work stephen manger good i know as i work in the hotel trade and know how lublic can be
Mr James Robinson
Charlie at the Congleton office was an absolute star from start to finish working on my transaction. It wasn’t an easy negotiation but Charlie fought my corner as a buyer as much as he could while staying loyal to his vendor and to get the balance right is extremely difficult. It’s good to have an agent that genuinely wants the best deal for everyone involved. I highly recommend BJB and especially Charlie! Thanks Mate! Matt Fairhurst.
We have recently rented a property through Butters John Bee. Hannah and Matt from The Telford Office managed our house move and were very efficient and super professional. Thank you Butters John Bee. Jeanne & Trevor Johnson
Mr and Mrs Jeanne and Trevor Johnson
Very prompt, helpful and professional
Mr & Mrs Littlemore
Aimee was thoroughly helpful every time I called the office
Miss Shelley Middleton
Michael and Steve were really friendly and enthusiastic to help my partner and I find our new home. They ensured that we were kept up to date the whole time and made sure there weren't any delays. I would definitely recommend Butters John Bee.
Good communication. Helpful, thoughtful staff Excellent customer service and satisfaction
Mr & Mrs Richards
Excellent service throughout. Calls always answered and our questions dealt with quickly. Diane went the extra mile to ensure we exchanged swiftly and with no issues.
Sam and Neil Jackson
Very good service and friendly
Mr Andy Bampton
Very professional and friendly service would definitely recommend using Butters John Bee.
Mrs Deborah Walker
Made the process of buying my first house as simple and easy as possible, very responsive whenever I was unsure with anything.
Mr Jordan Gray
Good informative brochure, house sold for the full asking price within hours, helpful at chasing up our buyers' solicitors who messed around a great deal and didn't respond promptly. John Butters also had a very clear idea of the value of the property;- Alsager is a town with a great variety of houses of all types and ages, and comparisons are not always straightforward. Very happy with the service.
I was a little reluctant at first in using BJB, however I can't recommend dealing with Matt and Sam enough! From valuation to the booking of appointments, to offers and completion, always at the end of the phone, always very helpful! Huge thanks to Sam... Offering the right advice, at the right time!
always keeping us up to date with what was going on, Debbie at the crew branch was amazing always happy to help
I was so grateful for the service provided by Butters John Bee. The service was so personal and the agents really listened and thought about my needs. The pictures taken were brilliant and of a great quality. They really helped to show my property at its best. As a result, my house was sold within 9 days! I was constantly updated with the progress of the sale and my thoughts and needs were considered during this process. I thank all of the agents at my local branch for all of your help and support!
Mrs A Boon
always had my calls answered . Was always called back. They were all very friendly and efficient . The best things about these guys is that they are approachable and that nothing is too much trouble. Both Jan and charlie from congleton branch had to put up with a lot as i had 3 properties to sell. They helped me with anything i did not understand . Jan and charlie even laughed at my jokes lol so what more could i want Thankyou soooo much guys
Mrs Dee Cannon
We primarily dealt with Amy at the Cannock branch who was excellent, Amy was always available and helpful, can't recommend her highly enough.
Mr and Mrs Howard
Excellent personal service from Hannah, she delivered exactly what she said she would and the property management service through Natalie is excellent. Rented my property in super swift time, can’t be happier.
Very pleased with outcome at auction. Very little effort on my part thanks to Dean and his crew. Job well done. Cheers
Mr & Mrs Gary Wallace
Their service was professional and they answered my queries as quickly as possible.
Mr Chris Bailey
From the moment I phoned up about the property on 2nd January, a viewing was arranged for the same day. The process had been very smooth & easy. Any questions we have had has been answered immediately with great help. And 3 weeks later were in the property. All the help & support we have received from Hannah & Matt have made us feel at ease with moving out of our old property that was causing us so much upset into the new property where we can be a happy family again. Would happily recommended to everyone !
Mr and Mrs Thomas and Holly Sheppard
Would very satisfied with the service. Diane very helpful. Would recommend.
Mr & Mrs Jacobs
First class customer service and I would recommend them.
mr and mrs milford
Bought with them, sold with them, could not fault
Mr and Mrs Hill
A brilliant service from the start, beginning with the appointment with the valuer to the completion of the sale. Kept informed throughout the sale even though there were unexpected delays in the chain. Particular thanks to Maxine who dealt with the sale, although other colleagues helped in their own small ways. An estate agent who looked after the sale and made me feel that they were on the job. A very big thank you to all concerned.
Mr Keith Knight
The service was excellent, especially from Diane. She kept us informed and helped move things along with a challenging chain throughout the whole process. She also applied her professional knowledge and experience to help manage expectations and get as timely a result as possible at the same time as keeping the various personalities and emotions involved in check. I would definately use BJB again! Thank you to Diane and all the team. Wendy
Richard and Wendy Bower-Lowe
The support I have received from the agent (Alice) whom delt with my rental was outstanding. She did everything she possibly could to assist me and communicated through the out at a very timely pace and with such commitment and enthusiasm. I am so very grateful for all she has done for me.?????
They were their at every opportunity keeping me well informed on everything, I would highly recommend Butters John Bee all staff were helpful and friendly especially Fiona. Thanks for a stress free transaction.
Kept informed and listened and acted on my queries
Mr Phil Hall
An excellent, tailored and personal service. The team at BJB are fast, efficient and diligent. Our thanks in particular to the Stone branch.
Mr Charles Stevenson
From the moment we decided to sell our home with bjb we have felt secure in the fact that each question and worry we had was dealt with empathy and professionally. Diane at Sandbach has been totally amazing!! She should be rewarded for her personnel approach to clients and knowledge within the industry. The team along with Mark's photos and sales jnowledge have given us a positive experience to this emotional journey. We have been that pleased we have recommended yourselves to friends already Thank you
Mrs Sam Davies
Excellent service. All the staff were very helpful, in particular Diane who helped to sort out several issues for us.
Very helpful and friendly, would use again
I could not of asked for a better service from Butters John Bee in Nantwich, all of the staff there made the process of selling my first home straightforward and filled me with confidence. Would highly recommend!
Miss Laura Craig
Very friendly staff always helpful and cheerful attitude and reliable service with return phone calls keeping you informed as what's going one. Thank you cannock branch A ?
Mr and Mrs Jackson
They. We’re very efficient and went beyound what I expected, sorting out problems that were not there responsibility Fiona at Butters john bee at least once a week
Mr & Mrs Jones
From the valuation of the property to be sold through to completion date the help and advice given to us was much appreciated. We were kept well informed with feedback from viewings and a sale was achieved after 8 weeks. We would not hesitate to either buy or sell a property through Butters John Bee in Nantwich in the future.
Really nice ladies, Brittany and Francis or me asking price for my property and assisted with solicitor etc... even tried to assist in finding me a rental property
They are very helpful. It was easy dealing with them.
Fantastic service! Great support and advice all the way along, and totally on the ball with making sure the house sale was on track and going through at pace. Delighted. We would always use Butters John Bee and highly recommend them.
Mrs Emily Richards
I certainly would recommend them and purchase from them again. The ladies in the kidsgrove branch would send us properties when they came to the market, we viewed several properties and they were always accommodating fitting us into their schedule whenever possible. They provided us with invaluable information on our journey to purchasing a property that met our requirements.
Did all the viewings, would ask if convenient regarding time date and the names of interested party. Would keep us up to date with feedback. Made the process very easy.
Fab service! Lisa gave me weekly calls to let me know what was happening and kept me up to date.
Miss Jane Espley
Having chosen bjb to sell my property, they weren't the cheapest quote I had, but I was impressed initially by the branch manager Steph, who sold the company service I would receive to me. I must highly praise Jenny Bradshaw, the negotiator who delt with my sale. My buyer's solicitors along with the buyer's themselves were on the " go-slow" and not going ahead with this as speedily as they had promised. My solicitors were getting fobbed off a lot by the other solicitors, who seemed to be very hard to get them to commit to purchase, or move things forward!. Just when it looked like I might have to seek another buyer, in stepped Jenny , who saved the day, liaising between all parties, and the sale went from looking like falling through, to being completed in 10 days!. So full marks and hats off to Jenny, take a bow, great service!!.
Mr Andy Omand
Very good communication, very helpful, would use again and would recommend to others.
Clear communication and pleasant staff
All the team at Bjb has been really helpful in specially Emma. Always looked afer us and helped us. Thank you everyone.
Mr & Mrs Hackney
First Class! Very prompt at getting the ball rolling..extremely knowledgable about everything which really puts your mind at ease..you instantly know you are dealing with professionals..great that they also really take into account & care for the well being of the tenant & not just the landlord! Reply quickly to any phone calls & emails & very helpful!
Mrs Denise Beattie
Professional efficient lettings service
Excellent professional service. Everyone that I dealt with had great knowledge of the services they provided. Nothing was too much trouble. They kept me informed at all stages of the sale. Thanks a lot
Yes we would recommend Butters John Bee, or use them in the future. The service from staff at the Telford Branah was really good.
Louise & Dennis Manard
Very impressed with the "no time wasted" approach to getting the property on the market with almost instantaneous viewings and a sale within a few days! Grateful that Butters staff were always on hand to show clients around as the property stood unoccupied. The friendly branch sales team staff were always available and provided me each week with an update of the progression of the sale, right to the moment of completion. It all seemed to just "sail" through! I would definitely have no concerns involving Butters John Bee with another sale if circumstances arose or working with them through a purchase. Well done ALL at Butters John Bee!!
Fiona Morris couldn't of been more helpful and helped to make the whole process quicker and easier!
Isobella Emmens & Shane Lovatt
Very experienced staff at the Butters John Bee Kidsgrove branch. Always available to answer any queries. I cannot thank Cheryl, Jade, Lisa and Lesley enough for making the purchase of my property so stress free.
Kept me up to date with all transactions
mr William Kinsella
From steve coming out to value our property to Mary being on the end of the phone for any questions I had, I cannot praise this team enough. They have taken the stress out of selling houses. Thankyou so much!
Mrs Kelly Cheadle
Best agency in Stafford,i recomand to every one .we had our first house in about a few weeks.Jason (the mortgage advisor is very friendly and helpful).thank you very much Butter John Bee .
Excellent service ?
Knowledgeable and helpful staff.
Mrs Carol Adams
Excellent in every way. They are the best people to sell your house. Nothing is to much trouble for them.
Ms Ivy Sayer
Proffessional, dependable and reliable with the background and experience hard to match. Timely updates and communication throughout the sale process which is so well managed. A great team with real world understanding of the market, providing sound and knowledgable advice and guidance.
I do hope I've indicated the correct star rating. I thought I'd hit the wrong button in a moment of panic!. Anyway, I meant it to be excellent. As with my previous experience in purchasing our new flat, I am equally impressed by the clarity with which everything is explained, now I am in selling mode, and the calmness that prevails every time we meet to discuss things. Oh yes, I would use Butters John Bee anytime, and would recommend them to anyone needing this type of service. Well done, Steve and Mary.
Friendly staff Professional at all times Communication was good Worked hard to ensure positive outcome
Mr Carl Barron
Thought Mary was excellent, kept me updated at all times very friendly and professional.
Mr Richard Finney
I have been with Butters John Bee as a landlord for approximately 10 years. If I am honest, in that time it has on a number of occasions been a very frustrating experience as simple problems have not been sorted. The current team of Steve Parker and Michael Ferris have been brilliant. Steve immediately on request implemented a system that I have been requesting for six years that has enabled monitoring my properties so much easier. In addition, the willingness to chase things immediately and to ensure that my properties are monitored has been invaluable in my position as an overseas landlord. I have also been especially impressed with their practicality and candour in ensuring that initial tenants for properties have been identified and confirmed. Steve's willingness to not only recommend contractors but also to monitor completion of work has also been excellent. The communication by email from both has also been excellent. I cannot praise their work enough. They are a real asset to your organisation.
Mr D Roberts
A warm, friendly and caring company. Even with the delays of our process the team at BJB worked patiently and professionally with us and our buyers. Thank you
Mr & Mrs Lowden
When my wife and myself met the manager at the property he gave us excellent advice and was very positive with the possibility of a quick sale, in our opinion he priced the property exactly right and to prove him right a buyer made an acceptable offer one week later. On visiting the agents shop to check how things were progressing all the staff were most helpful and very informative.
Mr Robert Preston
Nothing was to much trouble......
Mr Paul Everall
Great positive attitude from all staff. Very grounded in their duties with realistic prices and goals. Would definately use again.
Having part exchanged my house BJB (Telford Town Centre) weren't actually instructed by me but by the company that was purchasing my property. As I was still in residence it was down to me to deal with the nitty gritty of surveys and viewings. From valuation through to completion, I mainly dealt with Jennifer and Bev. These ladies were so friendly, helpful and extremely knowledgeable. Nothing was too much trouble, even the fact that they had viewings lined up as soon as my house was on the market but we were away on holiday (bad timing on our part!), they understood. They successfully lined up the right kind of people. Two viewings and both made offers. They were readily available at the other end of the phone and always so chirpy. They accompanied the potential purchasers and were fully aware of what was going on in and around my area, such as local good schools and leisure facilities. We are on a ten year plan where we have moved to but when it's time to pack up here we will be using BJB but as their client, they were just so professional and a joy to have dealings with. Many thanks Bev and Jennifer for making one of life's most traumatising experiences so easy. I can't praise you enough. A class service from start to finish.
BJB handled the sale of my mothers house very professionally by keeping me up to date with viewings and any other aspects regarding with the sale. Absolutely perfect in every way. The team were polite and friendly and took everything in their stride. Would recommend BJB to anyone who wished to sell a property.
From putting in my offer to completion Lisa and the staff at Butters Kidsgrove guided me through the buying process and helped make my move a lot easier. They were always helpful whether in person or on the end of the telephone.
Realistic asking price recommended by Gary resulting in selling within 2 weeks. The property had been on sale with another agent for 2 years with very little interest. Excellent marketing which highlighted the positive aspects of the property. Would and have recommended BJB to others.
Mrs Linda Montenegro
My experience with bjb Crewe was a very pleasant experience and went very smootly. Sam who dealt with our purchase was very kind and kept us informed of every detail and assisted us when we asked for it. I would definitely recommend bjb in the future and if we were move again i would consider having bjb Crewe for the work needed.
JBB gave a very professional service during the sale of my late mums property, both Fiona and Beth kept me constantly updated at every stage of the process.
Mr Andrew Clowes
Excellent from start to finish, the staff went above and beyond for us, were always available to speak to and kept us fully informed all the way through. Best estate agent experience we have ever had.
Mrs J. Holt
We received excellent Customer Service from everyone at Butters John Bee, especially Bev who went above and beyond. We would certainly recommend Butters John Bee
Stephen and Maureen Dimmock
A professional, frienday and personal service. Always on the end of the phone to answer any questions that I had. I have used butters services twice now and have always been pleased with the service received. Thank you to Cheryl and the team in kidsgrove branch.
They did everything well, a great experience from beginning to end! Would recommend them to anyone! Professional, caring wonderful to deal with!
Ms Susan Solis
We were selling and purchasing with Butters and both offices we used (Newcastle and Kidsgrove) were very helpful - they kept me informed and helped us to try and get the completion through as quickly as possible! Thank you Debbie and Emma at Newcastle and Cheryl at Kidsgrove :)!
All round good experience a couple of hickups but no fault off butters.
Mr & Mrs Stennings
Excellent service and communication throughout the successful sale of my property. Thank you
Mr Richard Burton
From start to finish Butters John Bee were fantastic and so efficient. Jenny made sure everything ran smoothly and I would highly recommend BJB to anyone.
Craig showed both Keiron and myself around the property three times and was very professional, well mannered, and polite on all occasions Having spoken to Debbie in the Newcastle under Lyme branch many times I've found her support in buying a property amazing, always there to support as and when needed, I feel I have had more support from Debbie than my actual solicitor, Debbie has answered any questions I have needed support with always coming back to me if she didn't have the answer whilst I was on the phone, I'm really happy with my Service from this branch and can't thank them enough
Couldn’t thank these guys enough, they were absolutely brilliant from start to finish, they’re a fantastic team and a credit to Winsford!
They were always there when I needed them through a long and tricky sale/purchase. They always had time to listen and put me at ease.
Fantastic service and really went out there way to chase solicitor for you . Great team at Cannock . Andy was great . Will recommend to everyone.
Very nice people
Thank you very much to the Stafford branch for a professional service you gave, Adam & Jo who kept me up to date with the purchase all through...
An excellent professional service.
This is the ist time i have used butters John bee We purchased a house they had for sale The manager guy showed myself and husband round, he was very helpful as the house needed renovationing what impressed us as we didn’t get the sales pitch to buy We bought the house and I have to say the staff Cathy , josh and guy couldn’t do enough, the sale went through quickly and smoothly. I would recommend butters John bee selling or buying , moving as many times we have over years we have had some bad experiences with various agents.
Mrs K Finch
+They were on top of everything all the time and kept me informed. Could not ask for a better company to sell my property. Would recommend them to anybody. I am a property investor and their service is as good as it comes.
Mr Kieran McGarr
The service I received from Butters John Bee was exceptional and they couldn’t do enough for me all the way through. Pippa Stickler was amazing and helped me every step of the way.
Mrs Jill Speed
They were very helpful when I couldn’t get answer’s from the solicitor’s
Excellent professional service and high level communication from Diane, Mark and team from start to finish. Thank you!
Professional service from beginning to end. BJB Northwich Team were very helpful and knowledgable about the housing market in our area, plus would go out of their way to assist us with our queries. Thanks again BJB Northwich.
Mr & Mrs Maddock
The staff were helpful,patient and very understanding during the period
Ms Yinka Oyebanjo
Great service from Josh and everyone at the Northwich branch. I didn’t end up purchasing a property through Butters John Bee unfortunately but after a few bad experiences with other estate agents they are certainly a different league with their communication, knowledge and customer service. Would recommend to anyone considering selling their home to have an estate agent that is capable and you can trust!
Despite a frought time with solicitors Jo and the staff kept pushing along till a successful conclusion was reached with my sale.
Great, friendly service. Never felt pressurised to make decisions at any point, made the whole moving experience as stress free as possible.
Mr Matthew Lewis
Excellent service and would definitely recommend this estate agent.
Mr Simon Cope
The service was excellent I cant fault anything in the process Jo Evans did everything she could do when we had any problems or question, also Jason Davey our mortgage adviser was excellent. All in all a fabulous service and we are very happy
All of the colleagues were extremely friendly, helpful and persistent with the sale of my house from day 1 through to completion. Lisa whom mainly dealt with the sale of our house was on the ball and did what she could to help satisfy our inquiries and chase things up with the solicitors to keep things moving. Great service all round.
Mr K. Reuther
We would definitely use Butters Jon Bee again, our property was initially up for sale with another estate agent, with us purchasing a house marketed by Butters Jon Bee. When the chain of our sale fell through, Megan in the Longton branch moved heaven and earth to help us, even more than our estate agents, so much so we decided to switch agents straight away, Within 2 days, our house was Sold, within 6 weeks, we had moved. Cant recommend their service enough and with Megan, they have a fantastic employee who offers superb customer service!
Andy and Kirsti Latham
I had excellent service from Dean, he also gave me good advice which made me £10.000 better off. I did not think my house would have made as much as it did I am shore it is to do with Deans hard work. When I sell my next house I will look Dean up at BJB'S Thank you And have a good Christmas and new year Lynn Williams
Ms Lynn Williams
The staff at Butters John Bee are excellent. The service provided has been friendly and professional. They have kept me up to date, and provided help and advice all the way through the rather fraught process of buying and selling property. I would thoroughly recommend their service.
Mrs Nicola Daniel
Sadie dealt with our house move, we had a really difficult situation and I couldn’t have asked for more in terms of communication and chasing everything. It feels so good to finally be in, thanks for everything.
Great,friendly, efficient staff. Sadie, Steve and Mary are an asset to the team and of course not forgetting Jude for keeping the finances in check!! They all did everything they could to reassure me in what was already a very stressful situation. Used twice now for selling and buying homes would definitely recommend! 5 star service.
Mrs Sarah Ranson
Great service all round. Did everything for us throughout and continually kept us updated. Would be my first shout of we needed an estate agent again
Mrs G Ward
Megan Horwell is a credit to Butters John Bee. she was very helpful, informative and professional throughout my dealings with her. i will certainly be using Butters again. kind regards Stuart Hibbert
Sold my land efficiently
Mrs Cheryl Maguire
We had a house on the market for over 12 months with another agent, obviously no sale. We moved the marketing to Butters John Bee and within a few days viewings were being booked. Within a month we'd had an offer. Sale now completed. All in under 8 weeks.
Very good service sold two houses for me
Ms Diane Connor
Very professional and attentive in all areas
Mr Ken Holford
Very professional and helpful ! I would recommend them to my friends
I recently bought a house for which Butters were the Estate Agent. Because of a long chain and unforeseen problems, the completion process was protracted over 4 months. Your agent Angela Mc Call showed great persistence in contacting the other estate agents involved, and constantly kept me updated with progress or lack of it. I commend her very highly indeed. She was a pleasure to deal with.
Professor John Lloyd
The Team in Stafford are very friendly and professional in their approach. We knew we could rely on them for queries that we sometimes had. Thank you
Megan was fantastic. She helped me look after our customer from start to finish (and the customer easiest person to deal with). Megan always got back to me when she said she would and it would be a pleasure to work with her agian.
Great committment and support from all the Sandbach BJB team during the sale of my property. Communication from the team throughout the process was excellent. I would highly recommend them and certainly use them again.
Excellent service from Andy and all the staff at Butters John Bee in Cannock. No hassle, quick turnaround and friendly! Would definitely recommend and use again.
Mr and Mrs Hobbs
All aspects of the sale and purchase were excellent.
I would recommend butters as the staff were always available and helped enormously to keep our purchase on track
from start to finish first class service from sale to arranging our legal services to complete our move smoothly.
Mr and Mrs Underhill
Every thing they did was very professional and it proved that their valuer knew what he was on about. The efficiency of putting the property through auction was excellent and easy and resulted in a far better deal than we had anticipated. I would definitely recommend BJB and would certainly use them in the future. Alan Baskerville
I would definitely recommend BJB for letting or managing properties. Not so much with selling though. Aimee and her lovely team have managed a couple of properties for us for a few years now and the service we’ve received has been exceptional. Due to personal reasons we may need to disinstruct BJB with regards one of our properties but Aimee has given very good advice on what we’d need to do. Thank you to all involved.
Mrs Kim Wilson
The girls in the office were really kind, informative & friendly. Especially when the solicitors barely update the girls always knew what was happening & could help solve any issues.
So helpful at all times. And really showed they cared about the customer getting a new start in a new home
From the moment we walked through butter john bees door everyone we have come in to contact with has been Very friendly, welcoming and professional at all times. They have helped us with renting out our very first home which can be very stressful but butters John Bee has taken all the stress away from ourselves and has been a very smooth ride. Luke came to our house to give us all the information required, he was a very friendly and professional individual who knew everything to know about letting out the properyy, we were very impressed with his services. Hannah then dealt with the rest of the letting from the Telford branch. We were amazed at how fast and easy the property was let. We were amazed at Hannah’s service and we couldn’t recommend her more, she was a friendly individual who has helped us with every step along the way, any queries or questions we ask Hannah was very prompt at getting back to us on every time. She has made our letting experience a very pleasant one.
Ross and Sapphire Miles
Brilliant service from stef and the team at telford and in particular the attention to details from Beverly has been far and away better than any estate agent we have dealt with in the past with our property company G.B.P.S. Kind regards Pauline & Alan
Mr and Mrs Jones
Professional and courteous at all times. Information/answers were always given, particularly from Diane, who helped tremendously once the sale was progressing.
Excellent team .. Kept me fully informed regarding the purchase .. Jo was fantastic Samantha
Great, friendly, lovely service! Always helpful and great to chat too. Would highly recommend to anyone.
Ms Sophie Clarke
Michael at Butters John Bee was excellent throughout and went above and beyond to help me find the perfect property. The communication was excellent, I was always aware of what was happening and the process overall was incredibly smooth. Thank you for all your help Michael.
Mr Thomas Kirk O'Grady
Would certainly use Butters John Bee again. We were kept well informed throughout the process and they made the whole process easy to understand, and as stress free as it could be.
very professional from start to finish and kept me regularly informed throughout the process, thanks very much
100 per cent yes in particular Frances she worked so hard for us and our buyers Always pleasant and calming in a stressful time. Thank you
Mr and Mrs Willows
Friendly, helpful staff who were always available and willing to address any concerns. I would have no hesitation in recommending Butters John Bee as the providers of extremely efficient service.
Kevin and Hazel Wynn
Brilliant communication, kept me well updated and informed, and I was able to call them and they'd quickly get back to me on any queries I had.
Lee James and Devon Meakin
I am not normally one to write reviews but feel compelled to do so after the amazing service I received selling my house. The staff were all friendly, helpful and efficient from the initial point of contact and provided an outstanding level of service throughout. They kept in contact, followed up viewings and provided feedback with regular phone calls and emails. I sold my house much quicker and easier than I originally thought I would. They definitely eased the stress of moving home and I would highly recommend their services.
Very professional and very helpful team at BJB. Would recommend.
We had a day in Crewe to get to know the area and look at as many properties as possible and as soon as we started a search on Rightmove, it was clear that Butters John Bee where a strong agent in the region. I spoke to Fran, the branch manager and she effortlessly arranged dozens of viewings for us including afternoon tea at their office. Steve, our viewing chaperone, was knowledgeable of all the properties circumstances and of the area and a complete charm. The whole service was excellent and efficient. I highly recommend them. We will not only buy through Fran and her team, but also sell. Thanks so much.
All the staff were friendly,helpful & professional throughout. They went out of their way to help with any queries. I would recommend them to my friends
Mrs Caroline Carnes
All the staff were extremely friendly and went out of their way to answer questions and move the purchase forward. It was a very prolonged process and needed a lot of patience but Brittany especially went out of her way to try and hurry things up and I am very greatful for all her help at a very stressful time.
Proffesional, curteous, friendly, helpful and sold my house extremly quickly. Yes would recommend and use Butters John Bee's services again.
We have bought and always sold thru BJB in Stafford many times over the years. In particular, we are grateful to Adam who steered us in the right direction, gave us an honest appraisal and was always on hand to ensure Buyers saw the full potential of our properties. His professionalism is outstanding. Our many thanks to Jo and Michelle who did a super job in updating us all the way and who ensured quickly potential buyers came thru the property. All in all , a smooth transaction. Many thanks BJB....all. We will be back Evon and Reg Joseph
We have been very impressed with the speed and quality of the responses to our questions and concerns throughout what was a reasonably complex sale. Would like to thank John and Francis and staff for all their help, some of which went above and beyond what would normally be expected. Would definitely use again.
Mr and Mrs Dunn
Extremely pleased, very helpful & friendly staff. Got what we wanted after weeks of searching. Thanks John, Frances, Brittany & Emma
Mr Paul Sheldon and Ms Ruth Plant
Sandbach staff rock!
Excellent service and support from Gary, Lisa and the rest of the team at BJB
All staff were very professional, kept me informed at all times.
Mrs Kathryn Ramage
The team were supportive, friendly, honest and really helpful. I trusted their advice and they got me an absolutely excellent deal. Would highly recommend Steve and the team.
Mrs Jess Gerrard
BJB in Alsager provided an service for our house sale and purchase. They were the people who did the most to keep things moving and to provide updates on progress. I never thought I'd say it but there's was the one bill I was happy to pay. I wish I could say the same about the solicitors.
We have been dealing with Michael Ferris at your Crewe branch. He has managed to find us an excellent tenant for our house, very quickly. The house was only empty for two weeks, which just gave us time to prepare it for the next tenant. Michael has always responded to my emails or telephone calls very promptly. He is always very polite, professional and helpful. We are pleased with our new tenant. The letting process went through quickly and smoothly. We cannot praise BJB enough. We have bought houses through BJB too. Fran at your Crewe branch is always very friendly, polite, helpful and professional. Jason Ellis has arranged a mortgage for us, He, too, is very helpful and provides a quick, easy, efficient service. Please thank all the staff in the Crewe branch on our behalf. Thank you. We'd be lost without them. It's a pleasure to deal with any one of them.
Mrs Sue Marshall
Very helpful and professional team who I dealt with for house purchase. Would not hesitate to recommend to anyone looking to sell or buy property in the area. Special thank you to Frances, Brittany and John.
It was genuine pleasure to have dealt with Adam, Jo and Michelle at the Stafford Branch. They were consistently pleasant, polite and helpful throughout the sale of our bungalow. Any questions were answered promptly clearly and honestly. We had every confidence with the way they conducted the sale. They understood the issues that arise for people whom are unfamiliar with the process, and they were excellent in all aspects of the sale. We would highly and sincerely recommend Butters John Bee to anyone who wishes to sell a property. It was a happy and successful experience for us as sellers. Thank you very much!
Brilliant service. Emma in particular was fantastic. Kept in touch regularly and steered me through the process. Fast communications and always with a smile. Nothing too much trouble. Highly recommended
Everything was handled smoothly and efficiently and with great courtesy. I would have no hesitation in recommending them.
We instructed Butters to sell our house and it was instantly obvious they would be able to do it. They asked our requirements, listened and put a sale plan in place. Eleven days later we accepted an offer. Butters were the most professional part of the sales process and provided many hours of support keeping all parties up to date. Without these guys I doubt the sale would have happened. Totally recommended and worth every penny.
Mr and Mrs Vernon
The initial valuation and inspection of the property was efficient and professional. Telephone inquiries to the Hanley office were answered promptly by friendly and knowledgeable staff. Communications throughout the process were always effective, and much more informative than contact with legal advisors. An excellent line of contact was provided with the buyers, and the professionalism of the staff concerned was impressive.
Mr Philip Rushton
The sales staff in the Longton office are first class, they held our hand every step of the way. Professional yet very friendly and great communication throughout the process Well done.
Fantastic service. Great communication and friendly polite staff. A big thanks to Andy and Amy in the sales team at Cannock. Highly recommended.
Mr and Mrs Applegarth
Friendly staff - kept in contact at all stages, very professional! Jo & Jason have been fantastic
Very good, would use again and happy to recommend to others
Team seemed to genuinely care. Very accommodating with viewings.
Were extremely helpful and were not even our agent, they were very informative and really fast to respond
The service we have received from Butters John Bee, Nantwich and especially Gary Fear has been outstanding. It's rare to find an estate agent who go out of their way and goes that extra mile to sell your property. A highly recommended and professional company.
Mrs Islay Horton
Kelsey was outstanding throughout the whole process, considering she wasn't our estate agents and this was our first time buying the property - she blew us away and is a credit to your team!
Recommend and buy
Mr Michael James
Handled a very difficult sale with professionalism, patience and understanding Would certainly use them again
To all the lovley staff at cannock, Thank you so much for all your help, advice and support in selling our home and buying another. Not once did you make us feel a nuisance although we know we were ? from start to finish the service provided was excellent, nothing was to much trouble and help provided very valuable. Without hesitation, we would certainly recommend butters to anyone we know buying or selling.
Mr and Mrs James
Excellent service throughout. Very good communicating between us and the team when we sold our house. Very polite and so organised. Best eatate agents in stoke on trent by far
Mr Akhtar & Mrs Noreen Ahmed-Akhtar
Fantastic and very professional would like to say a big thank you to Megan at the Longton branch she was so helpful every time I called and got everything sorted for us.
Excellent. Very helpful. 5 stars
James and his team were great and i sold and completed within a 6 week period with no problems. Communication was excellent
MR DAVE BANKS
The team in the Nantwich branch have been excellent when selling my property. I would definitely recommend the Nantwich team to any family or friends that are thinking of selling their property because of their professionalism and the outstanding customer service. They are very friendly and approachable and also always happy to help with any matters. I have been in direct contact with Gary, Lydia, Kate and Lisa and they have made the process of selling my home a very enjoyable one. Therefore I would like the thank them sincerely for their hard work and continuous determination in helping me along the way, I am very grateful. Regards Matthew Percival
Charlie at the Congleton branch worked so hard when my solicitor told me on completion day I would not be able to complete until next week. I called Charlie and told him what was going on and that I would pull out of the purchase if it did not happen today. Charlie took over and sorted out both solicitors and made sure the purchase was completed that day
Mr Ian Raby
Diane and Natasha went above and beyond the call of duty and towards the build up to the exchange of contracts Diane was absolutely fantastic and Natasha could not be faulted. What a brilliant estate agent we chose.
Mr & Mrs. Blick
A professional organisation with well-informed staff always there to give a great service
Everyone is very efficient in the Stafford office...
A very professional and slick service from pricing to viewing to the auction service. We were kept up to date re people viewing and any offers made. We were told what to expect and you felt that the staff were very knowledgeable and made you feel comfortable with them. This is the second time of using and price wise they are very cooperative. Many thanks to all at Newcastle under Lyme office.
Fantastic service. I cannot thank you enough for everything. Nothing was too much trouble. Everyone went out of their way to make sure I knew exactly what was happening and when. I cannot fault them. Excellent!!!
We both bought and sold a house with Butters John Bee. The selling process was very easy and they were very active in finding potential buyers for us. Knowing that we were keen to sell quickly, having already found a property which we wanted to buy, we accepted an offer for the full asking price in less than 24 hours. Having sold our house, BJB were then very keen to assist us in securing our perfect home - which they successfully did. I would certainly recommended Butters John Bee to anyone looking to sell their house.
Mr & Mrs Pickering
We would definitely use them again. They were very professional and very helpful.
Mr & Mrs Birks
Great staff and very helpful. Hannah helped through out the whole sale, I was never in the dark with any problems/progress. Thank you.
Excellent friendly service
The whole team, but specifically Lisa were so attentive, informative, knowledgeable and professional throughout the process. I would thoroughly recommend BJB in Nantwich.
Graham & Fiona Exley
Fantastic service, Andy Clarke and Amy Freeman were brilliant. We had to wait a while due to our mortgage being rejected and then the solicitor wouldn't take us on in Nottingham as they had never heard of the mortgage people. Butters were fantastic in that they were patient and understanding with the situation. Their response to phone calls and emails was amazing, quick and efficient. Amy was fantastic with communicating to the sellers and also giving advice. We were first time buyers and Andy and Amy were brilliant in letting us know what was needed or what was next and really kept everything calm. I would 100% recommend butters to others! On top of that we came home last night to a welcome home pressie from the company. It was a lovely touch and really made our day.
Miss Helen Vale
Can not recommend Butters John Bee highly enough. Excellent service and communication throughout our sale.
I dealt with Sam Bowyer at Crewe and he was excellent. He contact me every week to inform me of the progress of my property that I was selling and also the property that I was buying. Sam also was very helpful if I contacted him with any problem that I had. I would recommend Butters John Bee as all the staff that I dealt with were very helpful.
Miss Anita Dunning
We had been struggling to sell on an internet estate agent site for sometime. So we asked Butter's for a second opinion and to see whether having a physical high street agent might help move things along. We had received a number of viewings through the on line site but only received pleasant reviews with no one after able to enquire with viewer's further. It only took a few short weeks for Butter's to present us with almost as many viewings We sold our home through Butters. The best thing about a high street agent is having someone to call or even moan at when your feeling down and feeling no one is going to buy our home. The team where always happy to speak to you and if needed offer encouragement. A first rate service for possibly one of the most stressful things we all do!
Mr & Mrs Haythornthwaite
I could not have wished for a better service with Cheryl from Butters John Bee, she was always so helpful and very informative. nothing was too much trouble and she always went over and above to sort out any problems I had.
Mrs Linda Taylor
We have used Butters John Bee before and we will use them again next time. The team at Cannock are reliable and polite. We enjoy a good rapport with which ever member we happen to be dealing with.. the extended hours of opening are good. They found us a good buyer quickly and manage the whole thing very smoothly J & E
Micheal made our experience really relaxed and made us feel better about renting our first property as a couple. The process was really quickly and he always contacted us to let us know how the process was going.
43 Rigg St
very helpful and friendly staff. Would use again.
All the BJB staff we were in contact with were both professional and friendly.They kept us fully informed and gave us sound advise. The auction evening went very smoothly. We would recommend them to friends and family.
Very friendly and helpful staff who recognised me from a previous purchase. They suggested a property they thought I would like and I bought it!
It was a pleasure to be carefully listened to, then advised how best to sell a house that had attracted little interest. Still better, following the advice secured a sale at a good price.
Mr & Mrs R Miller
I work long hours and I'm away from home frequently on business so when I looked for an estate agent to market my home, I wasn’t looking for the cheapest quote. It was more important to me that the company I chose would manage the whole process and minimize the involvement that I would need to have. Butters John Bee certainly didn't disappoint me. From the beginning, I received, what I can only describe as a ‘5 star' customer experience. BJB worked with me, rather than just for me and ensured that I was kept up to date every step of the way. I had numerous viewings, in fact I had 11 in one week and these were quality people with a genuine interest in my property. The level of feedback I received was great, I never had to chase for anything. I sold my house really quickly to a quality buyer (we have actually become friends) and the sale went through smoothly without any problems. This was absolutely credit to Dean, Maxine and all the team at Hanley. Thank you so much.
Miss V Hughes
Very friendly and welcoming. Quick turn around time too!
Excellent service. Kept me informed throughout the sale process and were easy to contact and speak to when I had questions. Response time to queries was excellent. Really friendly and helpful staff.
Mr M Kueres
Couldn't have asked for more from them. I'm an ex-estate agent and know the business well. James valued my property at a realistic price for the area and current market conditions and then told me he could sell it within a week. I offered the office a case of champagne if he did! Well.......he was true to his word, first viewing and an acceptable offer. I couldn't recommend Butters John Bee highly enough. Enjoy the bubbly folks, it's well deserved. Thank you and good luck in the future.
Mr Peter Long
Efficient, friendly and transparent service from the start. I have had no issues in my dealings with the lettings team and have provided help, support and knowledge to me as a first time landlord.
Mr Neil Shayle
All the Stone Branch staff very helpful and provided an excellent service. I was consulted and updated on every viewing. I would strongly recommended them to anyone looking to sell their home.
Excellent communication. Kept informed of our house purchase every step of the way and prompt action when necessary.
Mrs C Gregory
Good communication, very quick process
Miss Amelia Kakol
Very efficient in valuing my home and marketing it. Very friendly team, who were always happy to help.
We, my sister and I, were selling a house in Newcastle U Lyme, but neither of us live in the area. Hence a lot was left to the agents to sort for us. We were very happy with the personal attention and regular communication we received. We felt that our interests were always at the fore and would recommend them to anyone.
Butters John bee's I would use them again. Michael ferris has worked after doing a house viewing I gave him a week to be able to move me in as I start uni on Monday and fair play he stood by his word and then above and beyond and got me in by the Friday so I am happily to give this five star rating to great people great workers and I would recommend these people to others any time.
Miss Rebecca Sullivan
Very through and helpful nothing was too much trouble . They took the stress out of selling our house we would certainly recommend their services.
Mrs Gillian Dyson
Butters John Bee were extremely professional and helpful throughout the whole process of purchasing our property through them. I would really recommend them. Excellent Service
Mr C K Lovatt & Miss S Jackson
Professional, helpful and they go the job done! Our sale wasn't an easy ride for them with it falling through 3 times, but their persaverence got us to completion in the end. Thank you the Sandbach team.
Mrs L. Woodhead
Since the first moment you feel welcome, they are very profesional and help you out through all the purchaise process. A massive thak you to Hanna, Emma and Nicola.
Mr Albert Montori
Absolutely fantastic team in Macclesfield. Right from the start they were supportive and with easy efficiency dealt with the sale of my house. Constantly in contact with me offering information and reassurance as the sale progressed. What more could anyone ask from an estate agent. Thank you very much.
From the moment I decided to sell to completion BJB provided excellent service. My queries were answered promptly either through emails or telephone. I will recommend them to anyone buying or selling. Emma Spanton provided excellent customer services.
Ms Grace Ruiz-Noreiga
Excellent service,Michael Ferris was both helpful and friendly,as well as being prompt in replying to any queries I had,many thanks, William Mills
Mr William Mills
Excellent service. Michael Ferris went above and beyond to accommodate our requests and did so in a very professional and courteous manner.
Philip Bossons & Elizabeth German
Friendly and helpfull staff. Made everything stress free!!
Ms I Day
After my Dad died I needed to sell his house. From the start I was impressed with the research butters had done on the area and the information pack they had produced for surrounding area. This was my first time selling a house and the communication from Butters was excellent all through the process. Even though they were a bit more expensive than some of the other estate agents, it was well worth it and would not hesitate to recommend them. Would certainly use them again if needed to sell a property.
They were always available with advice and encouragement and any help needed. Yes, I would definitely use them again.
Great mortgage and sales service
Andrew and Louise Cooke
Myself and partner have had dealings with alot of estate agents, None have been anywhere near as good as the service we received from James and Suzanne. They went above and beyond to help us. I know in the future we will be going back to BJB.
The service was very proactive, my queries were dealt with very quickly, and help was always offered. Beth Howell dealt with my purchase in a very friendly but professional and efficient manner. Thanks bjb!
Great customer service from Staff, very friendly and helpful.. especially from Franc at Alsager Branch. Very professional
Mrs Polly Hargreaves
It all went very smoothly and quite quick , Lisa as been very helpful
Mr & Mrs Sheldon
We sold our house through BJB. We were happy with the valuation, advertising and viewings service. Unfortunately there were some legal problems during the sale process but Emma from the Newcastle office was fantastic and chasing lawyers and keeping us updated with the process. She must have got sick of hearing from me but was unfailingly polite and helpful. Strongly recommend.
We received excellent service from BJB, Micheal Ferris was extremely helpful and kept us informed throughout the process making our move into rented accommodation easy and stress free. We would definitely use their services again.
Mrs Hastings & Mr Trude
Highly recommend for their fast and efficient service, they kept me up to date with all viewings and feedback.. sale went through without a problem. Staff were friendly and informative... will be using them again in the near future.
Mrs Joyce Holden
Very good, for sale sign was outside house within an hour of signing paperwork, our house sold after 10 days, had plenty of viewers and sold to second viewer in the end. Would use Butters John Bee again.
Mr & Mrs Paul & Jo Griffiths
Went above and beyond to make sure the sale of my house went through.
Mr William Moffatt
The staff were fery helpful and attentive, Matt gave me excellent Customer Support as did all of your staff.
Mr Tony Hill
All the staff was amazing. Very special thanks to Mathew, Sam and Tom.
Mr & Mrs Adam Adamson
I really liked their professionalism from start to finish, and felt they had our best interests at heart. Nothing was too much trouble.
Friendly, helpful but thoroughly professional staff who were always prepared to go that extra mile. The office was always available by telephone which was good. The auction advice was brilliant and the whole experience, not to mention the price obtained, left me extremely satisfied.
Mr & Mrs Williams
Fantastic service from all the team at bjb alsager for our move. Nothing was ever too much trouble and we always got a quick response or update to sny question that was asked.
Mr Matthew Brooks & Mrs Susan Brooks
Extremely professional, excellent communication and a hassle free service. Would definitely recommend.
Andy the sales manager was very helpful at all times , always endeavoured to find out information for us , couldn't fault him top bloke . All the staff at the Cannock branch are friendly and helpful .
We were more than pleased with Butters John Bee, never easy going through the process of a house move, but we certainly made a good choice of estate agents, they were always very helpful and positive. I would certainly recommend them.
Mr Michael Brittain
I was kept constantly up to date with very professional and friendly staff. As far I as am concerned they are the best estate agents in the area.
Mrs Diana Holding
A good team with excellent communication and follow up on a sale, would highly recommend them.
Although we only dealt with BJB on the purchase of a property o have to say how excellent the cannock branch were. Friendly staff. Always kept us updated on things.
A very good service start to finish. Good communication by email and telephone. Nothing was too much trouble. Andy looked after the sale of the property and while we were out of the country he dealt with viewings. I have used at least 6 estate agents when buying and selling houses and I would definitely recommend Butters John Bee.
After having lots of dealings with estate agents I can honestly say that BJB are the best for customer services and if everyone was as good as them moving house would be a lot easier!!! Thank you To all the team especially Amy and Andy?
Mrs Jayne Smith
Very friendly and helpful staff. Always keep you communicated and support you in your process. Would definitely recommend them.
Organised efficient, service with a friendly helpful staff.
Mr Harrison & Mrs Keenan
We could not be happier with the support and communication received from the staff at Butters John B, in particular Matt and Sam who phoned us every week without fail, to give a progress report as to where things were. When any changes were made or offers came in, every phone call also was followed by a confirming email. We were also very happy with the initial meeting to get the house on the market as well as the staff who brought the visitors to see our house. Everyone involved in our house sale was very professional, positive and helpful. Thank you. We will recommend Butters John B to everyone we know! There are only two things I would flag up, and they are the financial people (not the solicitors, I must state that Hall Smith Whittingham solicitors are also fantastic) connected with Butters John B, but not actually on the team. The first one is the financial advisor who we went to see, recommended by Butters John B. I believe he is based in the branch but not part of the team? (I won't give his name). After the first initial meeting where he was positive about about securing a mortgage for us, he never bothered to contact us again. When we challenged him on this his attitude changed, his reply was dismissive and uninterested and did not apologise for not getting back in touch. I would not recommend him to anyone at all, and I would recommend Butters John B disassociate themselves from him. The second one is the company called 'Move with us'. Again we were directed to them by Butters John B, and they called us the same evening we put the house on the market. They gave us a great 'total costs' package over the phone, which would cover all solicitors fees, stamp duty, searches etc. However the fee they gave us over the phone was £600 less than the actual fees needed to move. The £600 pound included fees that HAD to be paid and were not extra's. This should have been made very clear to us by 'Move with us' and I felt we were completely miss-sold this product, and it gave us no opportunity to shop around. Very poor.
Mr & Mrs Claridge
First class service all round, from first meeting to my property being occupied.
All the staff were professional, friendly & prompt. I would definitely recommend
The service was very good & the people i dealt were very kind & considerate.
Mr Gordon Wright
The service was very good, The people carrying out the service were very kind understanding the clients requirements.
Mr Gordon Wright
They carried out their work as agreed. They kept us informed all the way through the transaction as they said they would. They chased up for us when required.
Mrs B Symons & Mr P Symons
Excellent friendly and professional service, thanks to all.
Matthew was excellent and very professional. As he was when selling my Dad's house earlier in the year. Everyone in the office is very friendly and helpful. Thanks also to Sam and Debbie who also assisted.
Mrs Rosemary Byrne
From the beginning Gary and his team, particularly Lisa, were friendly, professional and worked above and beyond our expectations. We would also like to thank Kelly, the mortgage advisor, for her exceptional hard work and devotion to our move. The team could not have done more. When our sale became tricky, through no fault of their own, the team helped to quickly resolve the situation within a week and provided never ending support. We can not thank them enough and would recommend anyone to have Gary and his team conduct their house sale. They are the definition of excellent customer service.
Great service. Very fast at coming to do measuring and take the photos and managed get my house sold very fast and very professionally. Highly recommend them. Especially Charlie and Jan.
Excellent service, friendly helpfull staff.
Everything I expected with professional service for me and my tenant
Teri dealt with my transaction, from start to finish she was fabulous and provided so much support. Constantly kept up to date which is brilliant, nothing was too much trouble.
Every step of the way the staff at Butters John Bee were nothing short of amazing. We had a buyer lined up within a month and with the help of Butters we were able to secure nearly the entire asking price. Even when more difficult than normal circumstances (through no fault of theirs) caused a protracted sale, they continued to keep in touch throughout and were always on hand to help out with the process. Although everyone we dealt with was helpful and attentive, special thanks must go to Debbie who made the sale a much more easy and stress-free process than it could easily have turned into. Thank you Debbie and everyone else at Butters.
Mr Craig Slater
Excellent! Always available for a chat or to chase something for me. Best experience to date
Dr David Cadagan
I recently used Butters John Bee as they were the agents negotiating the sale of a house I was interested in purchasing. Despite not being the successful offer, I was kept fully informed at all times with swift email response time by Emma Spanton the Sales Negotiator. I have attempted to view many properties over the last few months and I have never had someone take so much care to fully answer every query I had. Thank you.
Would definitely recommend butters. The Longton branch were so helpful and so friendly, nothing was too much trouble and very reassuring. Happy we sold with them.
I found them to be very helpful -professional and efficient. Pleased I decided to use them again, - and would recommend them.
Very impressed. Got my property on the market within 24 hours of them coming out to value it and then sale completes tomorrow-fingers crossed-10 weeks after going on the market.
Miss Natalie Taylor
Prompt service. Quick sale of my property. No fuss. Smooth pain free process.
Excellent from start to finish!! Always kept informed, helpful friendly staff, great advice, excellent knowledge of the auction housing market. If I had another house to sell in an auction.....I really would only use Butters John Bee. Thank you for a great service.
Just wanted to thank Butters John Bee for all their help with buying our first property. It was a very smooth and painless process, not stressful like we'd imagined. They were fantastic at keeping us updated and we knew we could contact them if needed. We really appreciate it, we are now settled into our first house and look forward to making it our home.
Great service would definitely use them again
Mr Peter Salt
Very Good service and helpful staff
All really friendly and professional. Nothing was too much trouble. Would highly recommend.
Mr & Mrs Rick Hewit
I recently purchased a house through Butters John Bee and found the staff in the nantwich branch to be very good, always kept me up to date with all aspects of the purchase, Lisa was very good and i would like to thank her especially for all the help and info given, great job well done
From valuation to completion excellent service from those involved. Yes would definitely use again, and would without doubt recommend to others
Mr Stuart and Mr Robert Walker
We cannot speak highly enough of the service given to us, on the sale of our property, Mr. James McCue and his staff did everything they said they would and were pleasant at all times. I would recommend them without hesitation.
Mr and Mrs Ryan
Excellent service while selling several properties in Stoke.
Highly professional personal service and support throughout.
Excellent service and very straight forward
Efficient and quick sale very professional
Very professional service. Produced perfect photos and description of our house. Very good communication throughout the sale process and I would thoroughly recommend Butters John Bee.
Mr Andrew Marson
Rebekka has managed my property and she has been exceptional in her service! I have managed my property for 9 years and it was a bit of a headache. I now have the peace of mind that it's in very good hands and Rebekka has gone above and beyond what was expected, I feel very grateful to have such good support.
30 Carlisle Close
We found the service provided by Butters John Bee both very professional and friendly. Your staff kept us up to date all the way. We have already recommended bjb to several people .Special thanks to Jan and Charlie they did a fantastic job.
I would recommend Butters John Bee to a friend without any hesitation sold our house very quickly, with lots of potential buyers being sent to view our house.
Fiona Morris was great, kept me in the loop throughout the sale
Mr Rob Morrey
From the moment they took us on they have been brilliant and kept us up to date for every process of the sale
Mr Trevor Weaver
Excellent service especially from Matt Bass who kept me updated regularly even if it was bad news. He didn't gloss over issues and dressed it up told me as it was and as a customer this is exactly what I was looking for. Some of the other staff weren't as helpful when Matt wasn't in so ended up calling back when new he was in the office
Mr Howard Parker & Mrs Sharon Roberts
We got in touch from a recommendation and we weren't disappointed. Very helpful from start to finish. From the initial visit through to completed sale within 3 months the communication was very good too.
Thorough , professional and friendly from the initial valuation to dropping off the keys on moving day. BJB worked hard on marketing my property sending me lots of viewers and I achieved full asking price! So happy.
Mrs Nicola Turner
I will definately recommend your company and already have done to quite a few people. Jan and Charles in the Congleton branch were very good and the person who we dealt with mostly was Bradley. He even posted some forms through my letter box to enable them being returned promptly. Very polite, professional and we got on really well and kept on top of everything totally. Kept me updated on the buying and also the selling of the property. Huge thanks.!!!!
Jen Charlesworth and Brian Charlesworth
Fantastic service! Luke Hill has been amazing and always strived to make us happy throughout the whole process so far. Luke has gone the extra mile to make sure that everything will be in place for when we move to our new property. He has informed us straight away of any news, progress or any extra information he may need from us to keep the ball rolling and in process. Its nice to receive a service from a genuine person that is extremely willing to help! Fantastic
Very friendly and helpful
Butters found plenty of viewers and sold my house in a very short amount of time. Maxine also kept me up to date and in the picture on how the sale was going through.
Mr Scott Wakeley
They made the process of selling my flat easy and as stress-free as it was possible to be.
I found James & the rest of the team at Butters John Bee very friendly and helpful. Someone was always available at the end of the phone or to take a message. No matter how many times I rang up. Staff were also very helpful when just popping into the office. I would definitely recommend Butters John Bee.
MISS KATHARINE GREEN
Communication was particularly good from the start. We were kept informed of progress re viewings, offers etc. and often received information that the Solicitor should have communicated.
Excellent service. The staff was exceptionally good and their communication standards were of the highest level. They kept me updated about every little things and were approachable at any time. Steve is a good manager and his team is brilliant
Dr Manoj Srvistanava
The service from start to finish at the Winsford branch has been AMAZING. Always keeping me updated and calming me down when I went into lunatic mode towards the end. Couldn't do enough to help us. Would recommend Lauren and her wonderful team to anyone ?. Thank you soooo much.
Very professional from beginning to end Matthew and Fran were especially helpful I would definitely use Butters John Bee again.
Mr Jed Powell
Lisa helped with relentless chasing for both my sale and purchase even though the sale was 200 miles away. I don't think I would have moved if she hadn't put so much effort into assisting me with everything. She kept me up to date with information and explained a number of things and options to me along the way.
yes, I would recommend them and re-use. friendly and quick to respond to queries
Excellant customer service id defiantly recomended Sold my house within a day and also helped me with all my solicitors and morgage this saved me time and a headache
Mrs Lyndzey Brewer
Butters John Bee staff were extremely helpful & friendly, they were always willing to go the extra mile to ensure that everything went as smooth as possible
12 Abbots Way, Westlands
Excellent communication keeping you updated every step of the way. Would definitely recomment BJB to any potential buyer or seller. Great local knowledge and expertise and always service with a smile.
Ms Katie Riddle
All paper work was done very fast and online. It didn't require to get any extra day off. I would definitely recommend them.
Fernando Aguilar Vega
Fantastic service provided, highly recommend.
A thorough professional service. On their advice I made £2000 more than I was previously offered. Will use again.
Mr Stephen Loftus
Very pleased with service received from the Hanley branch
Mr Mark Kendrick
Excellent service and really helped us out of an awful situation due to the efficiency of the leggings staff. Caring, quick and profession. Thank you.
Handled the sale in a professional way from viewing through to collecting keys. and yes I would recommend.
Mr Mel Levesley
James was always helpful and honest but pushed every opportunity to sell my house. All the team was always on the end of every call and helped me through tough times and good. Start to finish brilliant see you guys on my next purchase. Regards Manny Khaira
Diane at Butters in Sandbach was fantastic. We had some challenging issues in the chain and she made the difference l. We considered using an internet based estate agent, they would have been a lot cheaper but the value that Diane added was without a doubt greater than what we would have saved going online. Thanks again.
Very friendly and helpful, made selling my house much less stressful and communicated with me throughout the process to keep me updated.
we had great pictures and brilliant description, our property sold the next day, the Denise from Longton office gave us good advice, and they valued our property at a higher price, which of cause did not put buyers off, as we also had lots of calls for viewings, can highly recommend them
Mr and Mrs Robinson
Professional advice & service throughout the sale of my property; they were excellent at keeping me updated regarding the progress. Helpful & reliable staff always willing to help me. Marketing proved fantastic as my property sold for more than expected! Many thanks.
Gary and his team were outstanding in the support and help they provided to my elderly Mother while they sold her bungalow. Understanding that this was a difficult experience for her, their approach was sensitive, kindly and without pressure. They went above and beyond to ensure she felt secure and valued throughout the process.
Excellent. Always contacted back when requested polite and friendly
Mr Mountford and Miss Chevin
They kept me well informed of the progress of my purchase and we're very friendly and helpful
Ms Sam Lythgoe
Great service provided by competent and very experienced staff who will always try to go the extra mile to help!
Was very glad i went with Butters John Bee,everyone very nice and i would definately go with them again.
Extremely professional throughout the office. Met Josh, a new recruit, to view a property and found him to be smart, professional, helpful and very knowledgeable of the area.
always polite and very helpful. Always on hand on a daily basis to answer any queries and give further updates however small. Nothing was ever too much trouble for them. A very supportive lot!
Excellent service, kept me in touch at all points of the process
Mr David Capewell
I would like to thank Maxine, who is located within the Hanley, Stoke on Trent branch. Although the purchase was a little complicated at times Maxine was very kind in keeping us up to date and pursuing answers and updates when needed. Thank you Maxine! :)
Mr & Mrs Pillay-Vinayagam
Collette, Kath and Guy were prompt, professional and friendly and we had asking price offers within 48 hours! Very Happy! Thanks!
Mrs Freya Wattkins
I would highly recommend the Nantwich branch of Butters John Bee. The whole team offer just the right balance of professionalism and care. They kept me up to date with all proceedings and were always available. Gary is the nicest estate agent I have ever dealt with, I really appreciated his genuinely, kind approach. I wouldn't use anyone else.
The service from the staff was outstanding. Mum's property took over a year to sell and the staff never gave up. They conducted so many viewings but kept smiling throughout. When we had a buyer at the end there were so many problems but Mary just stuck with it till it all went through. Without Mary and Sadie I suspect the sale might have collapsed. They could certainly teach the solicitors a few things. A really outstanding service, than you.
Butters did a great job. Fiona from Hanley office kept me updated throughout the whole process her feedback was great. Have sold two other properties with them recently and would definitely recommend.
Mr J Singh
Staff are friendly and helpful..
I can't thank all the staff at Butters John Bee in Nantwich for their support during the sale of my late mum's bungalow. They were empathic and kept me informed and totally updated at every step. I would not hesitate to use their services again to sell property or to purchase property. Highly recommend!!!!
We found all their staff friendly and sympathetic also efficient. They were willing to spend time and practical help with our problems, enabling the selling and buying to proceed without delay. Through being an accepted intermediary with our solicitors we found that our personal documents could be copied and sent by email, which saved time and possible loss in the post. We found this service a great advantage.. Thank you to all concerned....we await for completion very soon.
Robert & Elvera Owen
From the initial enquiry to sell our home through to the final purchase, Butters John Bee provided an excellent service and customer experience. The Valuer was professional and highly knowledgable helping his set a competitive price for our home. We were then allocated a Sales Manager who kept us informed and supported us throughout the sakes process. She ensured every matter was dealt with efficiently and quickly. We sold our home in a week and completed in 6 weeks. Well done Butters you did us proud! Highly recommended to anyone selling their home.
Butters were absolutely brilliant in dealing with the sale of my house. Regular updates, never had to chase for anything. A special thank you to Fiona, you are fantastic
Ms Georgina Taylor
The staff at the Alsager branch were very helpful and kept me informed every step of the way during my recent house sale
Mrs Sue Shotton
Lots of updates as the sale progressed, friendly and nice to deal with. Would recommend.
Amazing estate agent, I sold with an online agent who I found out don't do follow ups, but butters John bee did as much as they could to help, can't rate them high enough, I truly don't think it would have all happened without them, Cathy & Jackie were truly marvellous, couldn't have asked for more, would recommend them to anyone who is selling or buying. Next time I move house Butters John Bee will be my selling agent
I placed an inquiry online and received a phone call almost straight away. Mary arranged viewings for the very next which was incredibly efficient and helpful. Excellent service and very prompt.
Nothing at all has been too much trouble. Debbie in lettings provided a service second to none with invaluable advice and support during one of the most stressful times in my life so far. I cannot sing her praises enough. I have had constant support and updates.
Buying a house with the assistance of James, the branch manager, and his team was seemingly easy. I would definitely recommend their service to anyone who is looking to buy a house.
Amazing service from Phil & the team, thank you so much for such a smooth transition. Very professional but friendly, highly recommended.
Mr and Mrs Withington
Laura and all the team have been fantastic in the way they have helped us to buy our property, Things took a little bit longer because of the property we were buying, but Laura and the team went that extra mile to chase things up and really get things moving , we were kept informed at all times and reassured that they were going to get things moving along, and that's exactly what they did, Making the process as smoothly as can be. To which we are very grateful.
Amazing service from start to finish, i was a first time buyer and Kelly from bjb finances was amazing at the very beggining getting me set up with the best mortgage, Emma and Debbie from Newcastle Branch were incredible from offer to completion. Answering all my first time buyer questions and putting me at ease. A credit to the branch, nothing was too much trouble and they worked so hard to push completion for me. Amazing amazing amazing.
We couldn't fault the team at Butters John Bee Congleton branch. Every interaction was friendly, polite and most importantly of all - professional. During the search for a new property we dealt with a number of other local estate agents, they would all do well to take a leaf out of BJB's book when it comes to local knowledge, following up on viewings, sharing details of suitable properties and the general speed at which enquires were responded to. I wouldn't hesitate to recommend BJB to anyone looking to buy or sell a property.
Fiona at butters hanley was excellent in chasing slow solicitors and communicating between myself and our purchaser. I do not feel like the move would of happened without Fiona. I would also like to say a thank you to Sam for the valuation as she convinced me to put the house on for more than I thought which resulted in me getting a lot more for the property than I would of.
Found the property we wanted to buy unexpectedly, as our house was not on the market at that point we thought we would be too late but thought we had nothing to lose but try. It was listed with Butters. Decided to list our house with them and it was up for sale within a few days. We immediately got viewers and within 5 days had an offer from our first viewers. Put an offer in for the one we wanted and it was accepted the next day. From offer to exchange 11 weeks. Can't thank Fiona from Butters Hanley and Cheryl from Butters Kidsgrove enough. It was them I credit with making sure everything happened and offer to exchange was successful. Both always friendly, totally understood the stress and great senses of humour. Can't recommend highly enough. Vicki Rossiter
Mr and Mrs Rossiter
We had amazing service from Jan, Brad and Craig at the Congleton Branch. We were kept informed at all times and went out of their way to assist with the little things that cropped up. We were always greeted with a smile when we popped in and would definitely recommend them to anyone looking to sell or buy a property.
Mr and Mrs Hartslief
Would recommend and use Butters John Bee again. Advisors were up beat and pleasant at all times, kept us up to date and well informed with sale of house, excellent service.
Mr & Mrs Willett
Great professional service from the Telford Lettings team for letting of my property. Thank you.
I've never bought a house before, so I didn't know what to expect from an estate agent. They have been great though! I have always been able to reach them on the phone, they have given me advice when I needed it, have helped me with certain particulars to do with the house, they've chased solicitors for answers, kept me in the loop at all times and have been generally friendly, easy to talk to and helpful from the beginning of this experience to the end.
Miss Karen Ridley
I have received an outstanding customer service . In particular from the staff I was liaising with in sales team were great (Fiona and Liz). They kept me informed all the time and answered my queries etc when I requested. I would strongly recommend the company S Hussain
Mr Shafqat Hussain
I found everybody I spoke to very helpful and supportive, always cheerful and happy to help and very professional.
Ms Joanne Cameron
They knew the market, their customers and a realalistic price
Very efficient and professional. I was selling the property from a distance which meant that I had to leave everything in the hands of BJB. They handled everything and kept me informed of developments at each stage. Would definitely recommend.
You are best eastate agency by far. I got help when ever i needed there was nothing too much for them. Thank you for selling my house. Very proffesional team the manager is exceptionally proffesional and helpful
Liz was fantastic, always there to help and always kept us informed always through the process, would recommend butters John bee to anyone, would like to thank them for everything they did for us.
Mr Gary Lenton
This estate agent was are venders but were so helpful with every query I phoned up about and always rang back(which is more than I can say about the estate agent selling mine). Th y get a Five star rating because with us that was the service they gave.
Mr & Mrs Simpson
Yes would recommend them, were very professional and always dealt with any queries. Staff were very helpful.
Marketed our executive detached home on the Wednesday and sold it on the Saturday for more than the asking price.We had to turn several other viewings down.House had been on the market with another agent for some time. 5 stars to butters john bee Kidsgrove branch
Mr Paul Beardmore & Ms Emma Alcock
James McCue gave excellent service. Whenever we contacted him he was very efficient and responsive
Whilst dealing with Butters John Bee we have found them to be very professional dealing with you in a very personal and friendly manner. We have used Butters on several occasions and would definitely recommend the agency as well as the staff. Liz and Fiona and the rest have been absolutely spot on and gave a fantastic service. Would recommend to anyone.
Great service. Special mention to Pippa for the excellent service. Much appreciated.
Mr Chris Burrows
Maxine Parton has been brilliant throughout the sale of my property! Kept me well informed and updated regularly!
Mrs Natalie Lomax
I cannot praise the Hanley branch of Butters John Bee highly enough. Within hours of them marketing our property we had a call to arrange the first viewing! Dean and his team - in particular Fiona and Liz, worked tirelessly to help us achieve our sale. They kept in touch every step of the way with updates and feedback from the viewings. When we did achieve an agreed sale, which by the way was within just a few weeks, they then took the pressure of us by liaising with the other professionals involved and once again kept in touch with regular updates and advise. Thank you so much for all your hard work and endeavours.
Mr Lee Gordon-McCusker
Kept me well informed of the progress of the sale and where delays occured notified me of the reasons.
Staff in Hanley office (not festival park) have exceeded expectations. They have delivered exactly what they said they would do and went over and above to provide an excellent service. I have and will continue to recommend BJB property rental service. In particular Heather has shone through to forefront BJB and their commitment to customer service
Mr Robert Stanley
From start to completion, Butters John Bee staff where well informed as to the progress of my purchase and gave me regular updates. Always there to help/
Would use bjb hanley again. Very good service. Thank you for all your hard work.
Mr Alum Humphreys
Throughout the whole process of selling my house BJB were very friendly and efficient. They kept me up to date with the progress of the sale and were a fantastic liaison between myself and the buyers. Thank you Pippa, you made it stress-free
Andy and Amy dealt with us extremely well. Never pestered us for anything, replied very quickly and always knew who we was when we went into the branch. They made selling and buying very easy to do, despite people saying its the one of the most stressful things you can ever do, this certainly wasn't thanks to Andy & Amy.
Mr & Mrs Mercer
You answered the phone when we called and always kept us in touch with emails.
Mr Bird & Mrs August
From start to finish very professional, always available with any enquiries and helpful throughout. A quick sale was achieved and I would highly recommend them.
Mrs Ivy Ward
We can't praise Liz enough for her help and support throughout the purchase of this property. Her engagement with the vendor, their solicitor and use was exceptional and she went out of her way to do everything she could to keep the purchase moving along. Thanks Liz you were brilliant.
Mr & Mrs Mitchison
job well done from start to finish, prompt friendly staff took care of everything, 10/10
Mr James Clayton
Excellent service and input from Danielle, Stan and the team.
Can not thank James and Suzanne enough for all their help. So personal and went above and beyond to help us. Kept us up to date constantly brilliant service!
We were kept up to date and well informed from the beginning. The email service with houses which matched our requirements were very helpful and that was how we found our house! When we viewed the property there was no rush and the agent was happy to view rooms multiple times. Communication throughout has been brilliant, no question or query was too much and we were never made to feel silly for not knowing something. Always a warm welcome and a friendly face. Thank you for making buying our first house so enjoyable!
The guys at Buters Crewe were really helpful, friendly and always made you feel like their only and most important client. Sam handled our sale for the most part and was excellent throughout, but even when he was given a rare day off the rest of the team were always so friendly and happy to help. I would certainly recommend them to friends and family alike and have already done so to a neighbour who is struggling elsewhere. Thanks for all of your efforts guys, it is truely greatly appreciated. Gareth, Vicki and the kids :-)
Excellent all round customer service
Friendly and supportive. All the team were aware of our particular sale and could give us a progress report
Miss Helen Roome
Courteous; friendly; efficient
We have used Butters J Bee for years. years. We are particularly indebted tin Adam who has understood all our house selling ideas. Adam is a professional. And he is honest sincere and friendly. He represents a good company .
Mr and Mrs Jospeh
Very pleasant, polite and helpful staff. We were kept up to date with any developments and any problems were dealt with quickly and efficiently. Their charges were half of other agents in the area but their service was brilliant.
Mr & Mrs Foster
Everything and every time sorted on time, always helpful staff
Mr Thomas Webb
We were initially thinking of using an online estate agent and asked BJB to come around to value our house and let us know why they thought using a traditional estate agent was better than an online one. Pete came around to do the valuation and spent over an hour talking through the pro’s and con’s with me. There was no pressure at all from Pete and this is one of the reasons we decided to use BJB. Communication has been fantastic and the team were always available at the end of the phone if we needed to talk with them. Very professional and friendly service, many thanks Pete, Charlie, Jan & Bradley for making the whole experience of selling our house painless.
Mr and Mrs Head
whilst everyone in the Hanley branch of BJB displayed a helpful demeanour, Dean Reeves was extremely professional, kind and helpful to myself....a woman of 75 with no actual experience or skills in the field of house-sales His attitude was unwaveringly polite and sunny regardless of the fact that my house was only worth a small amount comparitively speaking so I felt confident in putting my faith in his advice which resulted in my getting a good price at auction..Obviously, the actual person on the rostrum on the 3rd of April must also be commended.. In addition, I would also like to say that a mature lady by the first name of Fiona who works in the Hanley branch has just the right attitude toward slightly nervous auction virgins such as myself.....she was equally so when I bought my present house from Hanley BJB. First class. I cant imagine that at this stage that anything will go wrong, such as the purchaser of my property not completing, but should that happen.....my remarks above will still stand. Yes.......I know you've stated that BJB do not have sight of what I.ve written but in this case, because I believe that people should know that their work is appreciated, I would like to think that you would forward a copy on to the people mentioned. Please! Betsy Anne Clewlow (Ms)
Ms Betsy Clewlow
Vey professional and friendly service. Always available at end of phone when needed.
Mr John Latham
Lisa Leigh is totally the reason why we have rated our experience with Butters John Bee.five star. Selling our property was not without its problems but Lisa 's daily attention and her constant feedback ensured a successful outcome and also ensured that we will be coming back to BJB in the future.. We hope you appreciate what an asset she is to your business as she has been a joy to get to know
Mr & Mrs Miskell
Excellent service, John attention to detail.
Mr & Mrs Briggs
All staff were very helpful throughout the selling of my house especially Gary and Lisa, I would certainly use them in the future, they made what was a traumatic time for me much easier by dealing with every aspect of the sale of my home.
From start to finish Mr G Fear was excellent in organising the sale of my two properties which he carried out first class
Mr David Perry
Brilliant and really happy with the service they provided. Did my viewings perfectly and kept me in touch all the way through.
Very happy with Butters Nantwich & Crewe especially Lisa Leigh who has helped us through the purchase process giving reassurance and guidance through a difficult purchase. Lisa's proffessionalism and experience with sales negotiation is an asset to Butters Nantwich. She never failed to answer our phone calls and chase information vital to this purchase, thus brought reassurance that everything was being in the back ground to aid the purchase process. Many thanks again to Team Butters John Ben Nantwich & Crewe for all their efforts, help and assistance with the purchase of out new house and sale of our existing property. I would highly recommend using this estate agent.
Mr James Mason
Excellent service, especially from Debbie Boardman.
Mr G Jenkins
Professional and friendly service with a good knowledge. Fair price too
Excellent service from all the staff in the Northwich office.
Mr R Furmston
Everyone helpful. Clear communication. Marketed property well. Thankyou
Mr and Mrs Whilton
Experienced, professional help offered at all times during a difficult sale. All staff 'went the extra mile' without being asked. If we sell on again and move in the future Butters John Bee will be our first choice of agent.
Mr & Mrs Hearns
The whole experience of selling our house was made very much easier than we thought it would be because Gary and his team were so helpful and efficient. They were always encouraging and positive even when we encountered a few problems. Without them we would probably have given up trying to sell the house. We cannot recommend Gary and all his team highly enough, they were brilliant and we will always be grateful.
Mr & Mrs Johnson
Bought a property through Butters John Bee in Nantwich and then sold it through them sometime later. Delighted with the service I received and they all went above and beyond the call of duty. Really impressive service and would recommend this team of people to anyone.
Very professional approach with full support and advice from start to finish. At all times I felt I was being fully informed on progress and when problems were encountered as they always are I was very impressed by the advice I received which was always delivered in a clear concise manner. Everyone was friendly and willing to answer any questions or concerns that I had.
The entire process was super fast, seamless and without stress. Got the price and the perfect buyer for my circumstances in a matter of days. House sold by first viewing. BJB found the perfect match and now I look forward to moving into my dream home.
I would strongly recommend Butters John Bee to handle any aspect of property purchase/selling. Their professionalism and consideration in selling my mums property was outstanding. From initial valuation to final handing over contracts was seamless.
Mr Chris Middleton
Very professional service - positive and realistic about the sale / opportunity and valuation. The office staff were efficient and patient and managed the relationship well. Overall very pleased.
Ms Iona Thomson
Very professional and friendly service. Felt like customer was important unlike other estate agents i have dealt with!
Very impressed with the service, from start to finish. BJB provided proper service & good old fashioned values - soming lacking in the estate agency business. Very trustworthy & I felt 100% confident in them selling my biggest assett. Delighted with the house listing - narrative & photos were great. Very competitive package. Communication was excellent. I was introduced to all the team involved in selling my house which was appreciated - everyone was very professional & friendly. My house sold fairly quickly once I appointed BJB. I have no hesitation in recommending BJB & will certainly use them when I next move house.
Gary Fear and all the staff at Butters John Bee, Nantwich branch were so helpful in every aspect of the sale of our house. Faultless! Would recommend them without hesitation.
Excellent Service, kept us up to date with proceedings. Nothing was too much trouble.
Mr P Jones
We have never had to sell a property before so had no idea how it all worked. Butters explained everything to us and within 24 hours our house was on the market .we were kept fully up to date on everything and they even looked after the viewing whilst we were on holiday , can't believe how easy it was.Very friendly but professional team who went the extra mile to make sure the sale went through hassle free. I would not hesitate to recommend them if you are selling a property.
Mr and Mrs Graham
Kept me in touch throughout the process
Mr David Burgess
I found that the staff were very helpful and professional - I contacted Butters John Bee to let my mother in laws flat - I would certainly recommend them.
The staff were so helpful in what was a stressful time for us. They were very understanding and kept us informed on a very regular basis on how the purchase was going. We are so grateful to Jo especially as she was amazing throughout the whole process.
Used Butters twice now, once selling my late mothers estate and the sale of my own property 18 months later. They have always being professional and very helpful.
Mr Martin Rogerson
Very pleased with the service from start to finish. Professional and friendly staff always respond promptly to any queries at all stages of the process.
Professional service, nice people to deal with. Good photographs and well written sales particulars.
From the first impression when i walked into the office to make an enquiry i was treated superbly, nothing was a problem.
Mr P Tours
Very professional and helpful doing exactly what they said they would do and producing excellent results
Mr Robert Heald
Outstanding service and genuinely friendly and helpful team. I have used Butters John Bee for more than one house purchase and would highly recommmed their service.
Very helpful, efficient and pro active.
Ms Lynne Powell
All the ladies and staff were brilliant from day 1 to eventually getting the keys! Could not ask for a better service - exceptional
We found the Winsford branch of Butters Jon Bee excellent to deal with. They were professional, communicative and helped in any way they could on what proved to be a prolonged sale process. We would have no hesitation in recommending their service to others.
Mr Scott Campbell
We received an excellent service from all the staff at BJB. They regularly kept us updated. Cheerful and friendly and genuinely seemed happy for us during our house purchase journey. We would like to particularly say a big thanks to Debbie, who is a credit to BJB, thank you! We would highly recommend BJB to anyone in the future.
D and G E
Mary was friendly, helpful, and -- as nervous first time buyers -- we felt she was conscientious and thorough at all times. She and Sadie were always quick to respond to enquiries, and we always felt in the loop. It was particularly helpful to us that we could ask "stupid questions" without feeling like we were wasting their time. Despite all the inevitable delays, we felt this was the ideal first time purchase experience, and would gladly recommned BJB, and who knows, hopefully use them again when we make our move up the ladder in the future.
We sold our house and bought our new house through BJB so were fortunate to receive the full excellent customer service from both sides of the process. The staff were polite, professional and treated enquiries with a matter of urgency, fully appreciating the stressful nature of buying and selling property. The team could not have provided more for us and we will (and have done already!) recommend BJB to anyone we know who is looking to move house. Thank you again!
Mr Adam Hall and Mrs Carlie Hall
As first time buyers the process of purchasing was daunting and typically our purchase wasn't as straight forward as first imagined. However thanks to butters john bee, Mary in particular, we were consistently kept updated and any queries or questions we had were dealt with in a timely manner. Would highly recommend their services.
The most helpful and supportive team of estate agents EVER
Our house was on the market and sold within 2 weeks. An excellent and professional service was given throughout. The staff were extremely helpful and approachable and kept us informed constantly of any changes. We would highly recommend this company others.
Mr & Mrs Nolan
The service provided by Fiona was excellent and exceeded my expectations. She was always very helpful and got back to me very quickly.
Mrs Clare Statham
Great service, always really helpful and always get back to you. Really reliable and efficient. Would definately use them again
in one word brilliant,so helpful.
Mr & Mrs McLean
The one consistent good service throughout the stressful process of moving house was the updates provided by Danielle. Danielle always followed up our queries promptly and professionally. I will be in touch in the future for any house sale issues.
Danielle was brilliant.
Great customer service, making our property search and eventual purchase go so smoothly. Had heard good reports from family about Butters John Bee and I was really pleased with everything. Will definitely recommend to others.
These guys were brilliant. Did beautiful photos of my home and made it look so good I almost didn't want to sell. They also managed to sell it for a little more than I expected. Great communication throughout and, from the three agents I considered, I made the perfect choice. Thank you!
Kept informed of the progress of the house sale at every point
Mr & Mrs Mamutse
This service was delivered in a personal and friendly manner, but very professional at the same time. Had a good relationship with all the staff in the Telford office!
John butters bee have been excellent. The staff are amazing, excellent communication and I would recommend this estate agent to people. Competitive prices if you want to sell.
Great support from Steve Malpas and his team throughout a longdrawn process of open sale followed by auction. Very happy with the advice given which lead to a sale at a very satisfactory price.
Mr Nick Reeve
Very professional in every respect. Jacqui did everything in her power to source the perfect home for us & followed the process through faultlessly
Mrs J Hill
Very helpful staff. Kept me informed what was happening all through the process.
Helpful friendly staff who kept us informed throughout the buying process. A great team to work with and look forward to dealing with them in the future.
Mr Barry Henderson
The whole service from beginning to end was excellent. Emma who was dealing with my sale was professional and always there when needed. The sale was a little difficult with a buyer who was indecisive and messed me around a lot changing her mind and not always doing what she said she would do leaving me now knowing what was happening. But Emma contacted solicitors and the buyer for me and always get me informed of what was going on. I would say that they certainly earned the fees from my house sale.
Fantastic service from start to finish on my sale. Well advised on the process,valuation being very honest by Lauren the branch manager. Pippa was very helpful with any update to have a stress free sale. Would highly recommend
Extremly professional and supportive. Great communication would highly recommend
Good service and communications throughout the sale process. Thank-you
The service I received from James Chappell was exceptional. Communication was prompt, professional and friendly - nothing was too much trouble and I felt relaxed knowing I was in safe and trustworthy hands. I would have no hesitation recommending him to anyone.
Miss Michelle Finan
Excellent service with great regular communication, I could not fault the customer service. Thank you
My house was put on the market quickly and was sold within a week. Staff always happy to help, friendly team.
Excellent service and friendly staff. Managed to arrange multiple viewings within 24 hours when other online agents haven't got a viewing within two months.
Really great service. Quickly got our property on the market and it was sold within 5 days. Throughout the whole process we were kept fully informed and BJB went out of their way to ensure a quick exchange of contracts. We would highly recommend.
Mr and Mrs Tagell
It was amazing. The house was visited by so many people that I was unsure how to find a way to deal with all of the interest which was generated. BJB suggested sealed bids with a deadline date and they ended up receiving over 30.
Mr Chris Cummings
Friendly, honest and efficient service.
great work from the Wolverhampton branch in selling one of my properties, congratulations to James and his team!
Mr David Banks
James has provided us with excellent service during the sale process of a number of properties he is always willing to go that extra mile to achieve the best result.
Miss Susannah Smith
Liz was really helpful, she did everything she said she would and kept me updated with progress. Thanks Liz, you're an asset to Butters ?
Very friendly & efficient team, would definitely recommend them!
Great service. Kept up to date on all developments during the let process.
Always available through a rather difficult purchase. Special thanks to Fiona. Was a great help and support.
I dealt with the Kidsgrove office and found the staff namely Cheryl excellent to deal with,she dealt with negotiations between myself and the vendor very quickly and efficiently.
Sam Bowyer at Crewe was the most helpful person i've come across in any estate agency (we sold through a different agency). We encountered a few difficulties on the way with our own buyers but Sam kept the vendor on side all the way. He gave us excellent advice and was always so calm and professional; he gave us confidence just when we needed it. I would certainly use Butters Jon Bee again. Thank you for such great service.
Mr & mrs Fearon
Although we did not sell our house with Butters it was our Sellers. They were far more helpful and proactive in moving the chain forward than ours. Communication was far better . I don't plan on moving again anytime soon however would highly recommend Butters John Bee.
Mr & Mrs Perry
Wonderfull experience.Excellent service throughout the whole buying process.
Excellent service and communication I would highly recommend. Tennant's were found for my property within a week.
Great service throughout. Friendly and informative staff Didn't have to do a thing. They dealt with every ciewing
My reasons are, we were very impressed by Julia Bramfitt's start to finish professionalism & competence. I know Julia has a wonderful team, but we felt Julia made us feel we had a very one to one service. She was always very friendly & available when we needed reassurance. Although our property was a terraced house, we could not have received any better service than if it had been a large detached property.We were so relieved by the way all the administration & viewings were arranged and and carried out by Butter John Bee staff, and of course our house was sold extremely fast. What a wonderful result-Highly Recommended. Sue Everill.
Mr & Mrs Everill
Julia was very helpful sorting my mum's house out and communicating with me ,many thanks Mrs Beverley Rodger
Ms Angela Whitfield
I was impressed with the prompt service. I got the keys to the house at 2.00pm and at 2.30 BJB were there taking photos to advertise the house and it was on the web for viewing that evening. 5 days later an open afternoon was held and 9 prospective parties viewed the property and so I had a good choice of tenants. Kept up to date with the status of the tenants until they took up residency.
Excellent service very good marketing and very good at communicating to landlord and tenant.
Excellent..... Sold my house through the auction process and was guided all the way by Julia and her team at Butter Newcastle branch. Would recommend BJB for Auction.
Mr Geoffrey Williams
Excellent communication throughout the process from Debbie and Pam at Butters Newcastle branch, they kept me informed of all progress on the house. Would recommend Butters to my friends and family :)
This is the first house I have bought so didn'the know what it properly entailed. All the staff were most helpful whenever I rang with a query and they were in constant contact with me from start to finish and really kept on top of everything. Would definitely recommend them to anyone buying a property.
The team at BJB Macclesfield were fantastic from start to finish and we couldn't recommend them highly enough. Unfortunately our buyer fell through but Emma and the team were able to get over 12 viewings in 24 hours and we sold again the next day! Thank you to all the team at BJB Macclesfield
Excellent service from start to finish. Just one point when negotiating sale of house felt pressured into selling kitchen White goods for next to nothing to seal the deal.
Sold our house with 10days perfect couldn't of asked for more. Alsager office were so helpful in helping us find a house to buy. Kept us update with any new property new on the market. Commutation was excellent
Brilliant estate agent. Everyone at Butters John Bee was consistently friendly and helpful throughout my search for a property and purchase with them. I really felt like they were trying to help me find the right property, rather than just sell to me. They are honest and accommodating, and if I ever want to sell or buy another property in or around Macclesfield I will certainly be using them!
Miss Tacita Wilcox
Great experience Every time I spoke to James with questions and requests it was dealt with immediately. Thank you for your support during the buying of my new home.
Very pleased with the initial service I have received from Luke Hill at the Wolverhampton branch. He has always dealt with my queries professionally, diligently and promptly. Look forward to the management service over the next few months!
Butters John Bee Cannock branch are a very professional team of friendly and helpful people , who make you feel at ease from the very beginning, of what can be a very stressful experience. The set fee at our time of sale was more than half the price of other estate agents, but this was not reflected in the service. We would highly recommend BJB to anyone
Excellent customer service, friendly and professional. The team at Butters John Bee are always at hand to support, whether we were selling or buying our experience has been outstanding.
MI and SM Shariff
All the team at Butters John Bee were fantastic on my purchase, nothing was too much trouble.
Mr Dave Burman
All the staff at Butters John Bee's in Stone were fantastic and couldn't help me enough with selling my late uncles house. As I was over 500 miles away in Scotland it was difficult to do things and they were always on the other end of the phone happy to help. Thanks again for all your help. Michelle Christie
Estate Agents often get a bad press but my experience of Gary Fear and his team at Butters John Bee proved that this need not be the case. From the outset of the sale of my mothers house I felt I was dealing with an experienced and highly competent company. As I did not live in the area I had to rely on their expertise to value the house ( which proved to be much higher than I had anticipated) Within a few days we had completed the sale at a price that was very pleasing and unexpected. All queries were answered promptly throughout the whole sales process. The overall level of service was outstanding and I am delighted to be given the opportunity to register my satisfaction to a wider audience Ernest Craske
Excellent customer service , very helpful and thoughtful . Nothing was to much trouble. Would highly recommend.
Excellent team, thoughtful, friendly and focused.
Excellent service from start to finish. I was kept informed at every stage. Nothing was too much trouble. My sale went very smoothly.
Samantha Austin was fantastic. She helped us through every part of the landlord journey.
Excellent service. Professional. Polite. Quick to respond to calls. Friendly welcoming team. Highly recommend.